Director - Operations - Field Ops CRO

Director of Operations - Atlanta AreaAtlanta, GA (Local residency required)Lead. Scale. Impact patient care across a growing healthcare network.We're seeking a dynamic Director of Operations to lead and grow a multi-site practice network across the Atlanta market. This is a high-impact leadership role responsible for driving operational excellence, developing strong practice teams, and delivering exceptional patient experiences across 10-20 practices.If you thrive in a fast-paced, field-based leadership role and enjoy building high-performing teams, this is your opportunity to make a meaningful impact while helping shape the future of a growing organization.What You'll DoLead, coach, and develop Practice Managers to drive performance, engagement, and accountabilityPartner with clinical and operational leaders to ensure exceptional patient care and business outcomesAnalyze KPIs and financial performance to identify opportunities and implement improvement strategiesDrive execution of operational initiatives and ensure consistency across practicesSpend time on-site supporting teams - expectation is to be in practices regularlySupport staffing, recruiting, onboarding, and succession planning across locationsBuild strong partnerships with Doctors and cross-functional teams (HR, Finance, Marketing, IT)Lead change management efforts and scale best practices across a growing footprintEnsure compliance with policies, procedures, and regulatory standardsAct as a key escalation point for operational and patient experience issuesWhat We're Looking ForProven multi-site leadership experience (healthcare or service-based environment)Strong operational and financial acumen with experience managing KPIs and performanceDemonstrated ability to coach, influence, and develop leadersComfortable working in a field-based role with regular travelExceptional communication, problem-solving, and decision-making skillsSelf-motivated, adaptable, and driven to deliver resultsExperience in optometric or healthcare practice operations is a plusWhy Join UsBe part of a rapidly expanding organization with significant growthOpportunity to build and scale operations across new marketsHigh visibility role with direct impact on patient care and business successCollaborative leadership environment with strong cross-functional supportAdditional DetailsMust reside in the Atlanta areaTravel required across regional practices (2-3 weeks/month)Hiring process includes initial interviews with senior leadership followed by panel discussionsTarget start date: ASAP