Business Development Manager

Classic Kia Smithfield1698 Booker Dairy Road, Smithfield, NCFull TimeLooking for a BDC Manager to join our growing sales team. You'll work closely with upper management as well as the sales associates to ensure the business needs are met. WE OFFERHealth, Dental, Medical401kPaid Time OffResponsibilitiesCreate maintain and measure the internet and business development processesManage a group of customer service representatives in a call center environmentDevelop and maintain the new hire and interview processes for all BDC reps/appointment coordinatorsCultivate engaged, intelligent, and consistent staffAttract potential clients and retain current clientele by answering product knowledge questions received via telephone and/or internetContribute to high scores for the manufacturer's customer satisfaction index (CSI)Strive for continual improvement in the BDC and the company as a whole. Give recognition when it is earnedHold yourself and others to high moral and ethical standards and conduct yourself with honesty and integrityRequirementsDigital marketing experience is requiredPrevious dealership experience is a huge plusSuperior communication skills, both oral and writtenStrong email and phone presence is necessaryExceptional leadership skillsEnthusiastic with high energy throughout the sales workdayOutstanding organizational skills Ability to stay strong and calm in a stressful environment; must thrive under pressureMust be willing to submit to a background check for employmentAbout The DealershipMills Auto Group understands rapid growth in the automotive space. Family-owned and operated for the past 21 years, we are proud to have grown from 1 store to 39 stores. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting at entry level roles themselves. We understand the importance of employee growth and promote from within often.In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We encourage you to get involved with our community outside of the office as well. There is always an opportunity for our employees to help our community.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics,protected veteran status,sexual orientation,gender identity or expression, or any other characteristic protected by federal,state or local laws.Apply for Business Development ManagerFirst name (required)Last name (required)Email address (required)Phone number (required)I would like to communicate with the hiring team via text message about my application and next steps.Address (optional)City (optional)AKALARAZCACOCTDCDEFLGAHIIAIDILINKSKYLAMAMDMEMIMNMOMSMTNCNDNENHNJNMNVNYOHOKORPARISCSDTNTXUTVAVTWAWIWVWY--ABBCMBNBNLNSNTNUONPEQCSKYT--ASGUMHMPPRVIState/ProvinceZip/Postal Code (optional)Were you referred by anyone? (optional)YesNoPlease add your resume10MB limit; .pdf, .doc, and .docx file types are accepted.ATTACH FILEBy submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.Classic Kia Smithfield