Operations Admin Support

About COPECOPE has been Australia’s first choice for Sensitive Freight for the past 36 years. As a privately owned national organisation, we support some of the world’s most innovative and technology-driven companies. Our work involves the safe handling, transport, and installation of high-value and specialised equipment across healthcare, IT, print, and other sensitive sectors.About The RoleBased at our Canberra depot, the Operations Admin Support role is responsible for coordinating daily operational administration to ensure freight movements, customer commitments, reporting and compliance activities are delivered efficiently.Key Responsibilities IncludeCoordinating freight bookings, movements and delivery activities across the depotMonitoring freight status and following up on outstanding deliveries and operational tasksManaging Authority to Leave (ATL) instructions and communications with driversMaintaining operational records, reporting and data integrity across business systemsManaging the ACT operational inbox and responding to customer and stakeholder enquiriesPreparing customer quotes and supporting key account and government requirementsRaising purchase orders, processing invoices, and maintaining POD and audit documentationSupporting WHS administration, operational reporting, leadership coordination and continuous improvement initiativesWhat You Will BringExperience in transport, logistics or operational administrationStrong organisational skills and exceptional attention to detailIntermediate to advanced computer literacy and data entry capabilityExcellent communication and stakeholder management skillsThe ability to manage competing priorities in a fast-paced environmentA proactive approach with strong problem-solving abilitiesExperience working with operational systems and reporting toolsDesirableExperience within freight, transport or sensitive logistics environmentsKnowledge of Chain of Responsibility (CoR) requirementsUnderstanding of WHS reporting and compliance processesExperience supporting government or key account customersWhat We OfferEmployee benefits including EAP access and wellbeing supportDiscounts on accommodation, health insurance and 200+ retail brandsTraining and development opportunities across our national businessA supportive team environment with career growth opportunitiesApply now and join Australia's leading Sensitive Freight provider.For further information, please contact Hari Turaga, Talent Acquisition Specialist, at hturaga@federalgroup.com.au.Candidates will be required to undergo pre-employment criminal and medical checks as part of the recruitment process.