Claims Specialist

DescriptionAre you looking for? Time back in your dayFlexibility that fits your life, including work-from-home optionsPaid time off A fun, collaborative environment Support for continued learning and career growthA company that values trust, balance, and bringing your whole self to workUnfortunately, accidents, storms and damage are a part of our everyday life and when they affect our clients, our Claims Specialists are trusted partners to help guide clients through difficult situations with care, communication, and advocacy. A key part in the commercial client relationship, FNIC is seeking a Claims Specialist to educate and inform on claims and loss history as well as advocating fully for their client.Whether you’re bringing years of claims experience or looking to grow your career in insurance, FNIC offers a supportive environment where you can learn, contribute, and make an impact.What’s the work like?You will...Effectively and independently process and report claim information received to insurersObtain and analyze loss run reports from insurer for purpose of claim reviewsClosely monitor the status of large claims and suits and notify manager of all losses reserved in excess of $250,000 or any loss that has significant potential of developing into a sizable or questionable lossPromptly respond to insureds’, insurers’ or claimants’ questions and/or requests for assistanceCommunicate with Claims Manager regarding significant requests or problems and/or information not receivedMaintain the electronic account file and fully incorporate the capabilities of the agency management system into daily workflowPrioritize workload to consistently meet objectives and request assistance from management when necessaryComply with requirements of quality programsFollow agency and department procedures as outlined by managementEnsure confidentiality is maintained in the collection, maintenance, and dissemination of highly sensitive information, including Protected Health Information (PHI)Maintain, develop, and pursue technical knowledge through newsletters, bulletins, seminars, trade publications or other educational opportunitiesMaintain regular and consistent attendanceAny other special projects and duties as assignedOkay, so what’s in it for me? While We Expect a Lot From Our Employees At FNIC, We Believe In Giving Just As Much In Return. Here’s What You Can Expect When You Join Our TeamCompetitive Hourly Pay: We offer competitive hourly wages based on experience, skills, and role responsibilities.Comprehensive Benefits Package: Medical, dental, and vision coverage, HSA with employer contributions, 401(k), employer-paid disability, and life insurance.Paid Time Off You Can Count On: PTO starts at 3 weeks per year, giving you time to recharge, take care of life, and truly unplug. In addition, we offer flex scheduling, allowing you to flex up to a half day each week without using PTO—so you can better manage appointments, personal needs, and work-life balance.Comfortable & Inclusive Workplace: Dress for your day and feel supported bringing your whole self to work in a respectful, team-oriented environment.Opportunities to Learn & Grow: We offer tuition reimbursement and on-the-job learning to help you build skills and explore future career paths within FNIC.Support Beyond the Job: Mental health resources through our EAP, access to fitness options, and a fun, people-first culture with team events and engagement activities.RequirementsWhat do I need to know?You have to have…Valid Driver's LicenseHigh School diploma or equivalent Resident Property and Casualty Agent's license or willingness to pursue within 60 days of hire Excellent verbal and written communication skillsStrong organizational skills and attention to detail Experience with Microsoft Office products (Outlook, Word, Excel), and all agency automation software (Applied Epic preferred)Strong respect for confidentialityWe’re open to candidates with a variety of backgrounds.Whether you’re an experienced insurance claims professional or someone looking to grow into a claims career, we’d love to hear from you. Candidates with experience in detail-oriented client service roles are encouraged to apply. FNIC provides training, mentorship, and ongoing development opportunities to help team members build confidence and succeed in the role.