Client Tax Associate II

Are you passionate about building strong relationships and delivering exceptional service? As a Tax Client Service Representative in Global Tax Operations, you will be at the forefront of client engagement, providing tailored support to clients and helping them navigate complex international tax environments. This client-facing role offers you the opportunity to make a real impact by maximizing clients' investments and ensuring their interests are represented across our business. Join us to drive positive change for our clients, and grow your expertise in a dynamic, high-profile area.As a Tax Client Service Representative in Global Tax Operations, you help maximize our clients' investments by facilitating effective tax relief and supporting retrospective tax reclaims. You join a team that provides tailored, end-to-end support for premier clients, focusing on proactive service, strategy, and risk management. Together, we navigate diverse market procedures and complex regulatory requirements, ensuring our clients' interests are represented and their tax efficiency is maximized. You will have the opportunity to build strong relationships and contribute to industry forums, driving positive change for our clients and our business.Job responsibilitiesServe as a centralized point of contact to support clients' tax servicing needs, building effective business relationships with key personnelLead the tax component of service reviews and meetings with clientsProvide input on tax-related product and change requestsRepresent and communicate clients' interests across the businessDevelop a deep understanding of clients' business, structure, and tax strategy to maximize tax efficiencyCollaborate closely with the Sub Custodian network and internal Network Management GroupTranslate market newsflashes and monitor tax developments, communicating impacts and supporting clients through changesProvide proactive support and guidance on outstanding or expiring tax documentationOversee tax reclaims and follow up on aged or problematic items with global tax authoritiesFile pilot tax reclaims for new or emerging market opportunities under client authorityDeliver premier service to clients in areas including documentation, relief at source, retrospective reclaims, capital gains tax, financial transaction tax, and tax regulatory reportingRequired qualifications, capabilities, and skillsDegree qualified or equivalent work experience in a relevant fieldExperience in client service and relationship management, communicating complex issues with internal and external stakeholdersTeam management experience within financial services, demonstrating accuracy and risk awareness in deadline-driven environmentsStrong communication and problem-solving skills, with examples of successful internal and external collaborationProven risk awareness and operational control experience within financial servicesExperience in process improvement, articulating ideas and procedural changes to clientsDemonstrated problem-solving skills and experienceProven experience working with accuracy under strict deadlinesPreferred qualifications, capabilities and skillsATT qualificationIOC or other industry-related benchmark qualificationJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/VeteransJ.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Full timePosting Date: 2026-01-27