SF Ebill Processor

EBILL HARVEST PROCESSOR Department: Single FamilyLocation: Hybrid (In office Tuesday, Wednesday, and Thursday)Wage: $13.50 + Performance TiersOverviewOur E-bill Processors find electronic bills on utility provider websites and input them into the Conservice database to begin processing. If the bill isn’t online, you are responsible for investigating why it’s not there and tracking it down. You will have the opportunity to navigate websites and coordinate with utility providers as you solve these problems for our clients. You will be contacting and working with utility providers over the phone and through email. Come join a diverse team that values working hard to solve problems and developing future leaders.ResponsibilitiesNavigate utility provider websites to access and harvest utility billsInput bill information for processingCoordinate with utility providers through phone and email to resolve issuesIdentify inefficient processes and find innovative solutionsInvestigate bills missing from the provider websitesDuties, responsibilities, and activities may change or new ones may be assigned at any time with or without noticeHigh phone usage- more than 50% of the day making outbound calls to providersPreferred SkillsComfortable using a computer to navigate provider websitesAttention to detailCritical thinking to understand the “why” behind the issueAble to prioritize your workload to meet deadlines and clients' needsAdaptability to solve different problems and approach different projects