Learner Experience Manager
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A company is looking for a Learner Experience Manager to support and enhance the learner experience in educational programs.
Key Responsibilities
Oversee the learner experience for multiple cohorts, ensuring high satisfaction and graduation rates
Act as a consultant for instructional teams, addressing course-related needs and managing team communications
Analyze feedback and manage student engagement to drive continuous improvement and career readiness
Required Qualifications
Post-secondary education in a tech or education field
1+ years of experience in education, instructional coaching, or academic operations
Experience in a growth environment with strong project management skills
Proven track record of delivering customer satisfaction
1+ year experience in a technical role is preferred