Cloud Help Desk Specialist - Tier 1 Support (Remote)

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vsolvit

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Remote

March 26th, 2026

A technology services provider in California is seeking a Help Desk Support 3 specialist. This role involves providing Tier 1 technical assistance for users with Cloud Service Management issues, managing ticket lifecycle, and basic troubleshooting. Candidates should have a Bachelor's degree in Computer Science, 2–4 years of cloud engineering experience, and a Security+ certification. The company offers customizable health benefits, including medical, dental, vision insurance, and a 401K plan. Remote work is possible.#J-18808-Ljbffr

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