DC OPERATIONS MANAGER

About the CompanyJBS has more than 200,000 employees worldwide, with plants and offices across five continents and 13 countries, including Brazil, the USA, Australia, Argentina, Chile, Mexico, Japan, Korea, Taiwan, China, and Hong Kong. We export to every nation.JBS focuses on what is attainable, what we can control, and what we know best. Our formula is simple: Everything starts and ends at the plants, the quality of the livestock, and the capacity of our employees = JBS success.Our employees are our most important asset. We hire people who are qualified, passionate about succeeding, committed to working to the best of their ability, and eager to learn and grow.About the RoleWe're looking for someone who can create and maintain an efficient operational system to support the business's needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields.The Operations Manager for Frozen Food Distribution oversees end-to-end operations in a temperature-controlled distribution environment. This role ensures efficient receiving, storage, picking, staging, and shipping of frozen products while maintaining strict adherence to cold-chain, food safety, and regulatory standards. The Operations Manager will drive continuous improvement, develop standardized processes, enhance operational visibility, and strengthen cross-functional collaboration to support a high-performance logistics operation.ResponsibilitiesEstablish and maintain business standards for accuracy, productivity, and reliabilityManage the daily functions of the businessPrepare annual performance review and reevaluate processesEnsure regulatory, compliance, and legal rules are followedManage budget to align with the goals of the business Essential Tasks and ResponsibilitiesOversee daily frozen distribution center operations, including receiving, put-away, slotting, picking, staging, loading, and outbound shipping.Ensure compliance with temperature control requirements and food safety standards, including FDA and USDA regulations.Develop and maintain SOPs, workflow outlines, and operational KPIs for all critical warehouse functions.Ensure product rotation accuracy using FEFO (First Expired, First Out) methodology to maintain product freshness.Continuous Improvement & Process OptimizationIdentify and execute opportunities to enhance productivity, accuracy, throughput, and labor utilization.Apply Lean and Six Sigma tools such as 5S, Kaizen, Value Stream Mapping, and root-cause analysis.Support operational changes through structured rollout plans, training programs, and performance follow-up.Implement dashboards and routines (hourly, daily, weekly) to improve visibility into operational performance.Safety, Compliance & Equipment Management Ensure full compliance with OSHA, food safety, cold-chain handling, and internal safety protocols.Manage material handling equipment performance, including forklifts, pallet jacks, and refrigeration systems.Lead safety training, incident investigations, corrective actions, and compliance reporting.Promote a strong safety culture through proactive risk identification and prevention strategies.Inventory Control & Accuracy Oversee cycle counting, reconciliation, and inventory accuracy processes.Collaborate with supply planning and quality teams to resolve discrepancies and maintain inventory integrity.Implement process controls to ensure accuracy in receiving, put-away, and picking.Monitor shrinkage, damage, and variances, and develop action plans to reduce loss.Leadership & Staff DevelopmentLead, train, and develop warehouse staff, including supervisors, leads, and associates.Conduct performance management, coaching, and development planning to build a high-performing team.Promote a culture of accountability, continuous learning, and operational excellence.Ensure adequate staffing levels and manage labor scheduling to support volume demands.Cross-Functional Collaboration Partner with transportation, supply chain planning, procurement, and quality to ensure seamless execution.Support initiatives involving new system rollouts, process enhancements, vendor transitions, and cross-dock operations.Collaborate with senior leadership to provide insights, recommendations, and operational updates.Align warehouse execution with broader business strategies and customer service expectations.QualificationsBachelor’s degree in Supply Chain, Operations Management, Industrial Engineering, or a related field (or equivalent experience).5+ years of experience in warehouse or distribution operations, preferably within frozen or food industry environments.Strong understanding of cold-chain management and food safety regulations.Proficiency with WMS, ERP, and productivity reporting tools.Experience with Lean, Six Sigma, and continuous improvement methodologies.Strong analytical abilities with experience using KPIs and performance metrics.Proven leadership skills with experience managing hourly and supervisory staff.Equal Opportunity StatementWildfork & JBS is committed to providing a workplace free from discrimination or harassment. We expect every member of the Wildfork/JBS community to do their part in cultivating and maintaining an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve.Decisions related to hiring, compensation, training, performance evaluation, or termination are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.”