Lead Maintenance Technician - (Multi-Family)

Position: Lead Maintenance Technician - MultifamilyLocation: On-SiteReports To: Property ManagerIndustry: Multifamily Property ManagementJob Type: Full-Time | Must be available for occasional weekend needsSunRidge Management Group is a trusted name in multifamily property management with a strong track record of success and over 35 years of experience managing apartment communities across the country. From affordable housing to luxury lease-ups, we pride ourselves on delivering exceptional service, operational excellence, and a people-first culture. Our Dallas-based corporate team supports communities coast to coast with a hands-on, detail-driven approach. SunRidge Management Group is an equal-opportunity employer that promotes a drug-free workplace.We believe our people are our greatest strength. That’s why we foster a collaborative, ethical, and resident-focused culture where every team member plays a vital role in our continued success.Position SummaryThe Lead Maintenance Technician is responsible for upholding the physical integrity of the community by ensuring a clean, safe, and well-maintained living environment for residents, visitors, and staff. This role plays a key part in preserving property value and enhancing resident satisfaction. The Lead Maintenance Technician is expected to proactively anticipate, identify, and resolve issues related to the property, as well as implement preventative maintenance procedures to avoid future problems.This role also involves training and mentoring this role involves training and mentoring all maintenance personnel to provide strong operational support and ensure consistent, high-quality service delivery.Key ResponsibilitiesOperational OversightMaintain proper inventory levels of maintenance supplies and tools; ensure tools are in excellent working conditionMonitor and correct hazardous conditions throughout the property, including gates, lighting, stairs, and moreIdentify and label all utility cut-offs and sewer cleanouts; maintain corresponding property mapsKeep storage areas locked and clean; perform daily cleanup of work areas and maintain cleanliness across the groundsLeadership & TrainingTrain and mentor maintenance assistants and team members, promoting a “safety-first” culture across the propertyConduct regular safety meetings and ensure team-wide compliance with HAZCOM standards and regulationsApprove and delegate service requests, overseeing completion and providing hands-on support when neededMaintain knowledge of the property maintenance budget and obtain management approval for major expensesMaintenance CoordinationEstablish and manage systems for prompt resident service, ensuring work orders are completed within 24 hours when possibleSchedule on-call and emergency maintenance rotations to ensure 24/7 availability in coordination with the property managerPerform and schedule preventative maintenance for all equipment and common areasCoordinate with external vendors when needed and ensure all maintenance work is done to company standardsResident RelationsPromote exceptional customer service and ensure timely response to resident concerns and service requestsConduct move-in/move-out inspections and review notices to vacate to improve retention effortsMaintain high resident satisfaction and implement initiatives to foster a sense of communityCompliance & ReportingMaintain complete and accurate records for leases, inspections, renewals, and permitsSubmit weekly and monthly reports to corporate office and participate in corporate management meetingsEnsure property remains in compliance with licensing and safety regulationsQualificationsMinimum 3 years of experience in multifamily property maintenance or a related field requiredProven leadership and organizational skills, with the ability to manage staff and daily operations effectivelyStrong understanding of your state’s lease forms, Fair Housing laws, and the Property CodeProficient in property management software (such as OneSite and/or Yardi) and the Microsoft Office SuiteExcellent interpersonal, communication, and customer service skills to interact professionally with residents, vendors, and staffAbility to multitask and adapt in a fast-paced, deadline-driven environmentRequired CPO & HVAC certificationsMust be available to work 40 hours per week, including weekends as needed, and participate in a rotating on-call schedule for emergenciesWork EnvironmentThis is a full-time, on-site position at the assigned apartment community. Weekend availability is occasionally required for staffing and emergencies.Physical RequirementsThis role requires frequent physical activity, including being on your feet for the majority of the time (66%–100%). Daily tasks involve bending, squatting, kneeling, climbing stairs and ladders, pushing/pulling, reaching overhead, gripping, and handling tools and equipment with precision. Writing tasks such as inventory and maintenance reporting are also required.Vision & Hearing RequirementsConstant need to read manuals, caution labels, and complete written documentation accuratelyMust be able to see small details and clearly observe surroundings both up close and at a distanceRequires frequent listening skills to diagnose repairs and respond to staff, vendors, and residentsMust be able to verbally communicate clearly and consistently with team members and residentsDriving & Travel RequirementsFrequent use of personal transportation to pick up supplies or respond to service callsMust be available for after-hours “on-call” rotations and occasional emergency travel to property sitesRequires valid driver’s license and current auto insurance coverageOccasional pickups or deliveries to and from the corporate office as neededWorking EnvironmentWork is primarily indoors but includes frequent outdoor tasks in all weather conditionsOccasional exposure to fumes, solvents, adhesives, and confined workspaces during maintenance and repairsRequires working in awkward positions or tight spaces during equipment servicingMust be adaptable to varying physical and environmental conditions throughout the workdayWhy Join Us?SunRidge offers a comprehensive benefits package including:Enjoy opportunities for professional growth and development within a supportive cultureAccess to benefits including low-cost health, dental, and vision insurance, life and disability coverageVoluntary wellness plans (critical illness, accident, hospital indemnity)Employee Assistance ProgramAccess to Financial Planning Resources and Employer-Matched 401(k) PlanPTO & Sick Time, Paid Holidays, Birthday Leave, Work Anniversary LeaveJoin the SunRidge TeamIf you're a motivated, ethical, and service-minded leader ready to take ownership of a thriving community, we want to hear from you. Apply today and be part of a company where people truly are our greatest strength.Powered by JazzHR2GgRnMRr0X