Sales Associate

About FourtanéFourtané first offered its unique jewels and timepieces to residents and visitors to historicCarmel in 1950. Today, Fourtané Jewelers is one of the leading authorized watch andjewelry destinations in the country featuring Rolex, Patek Philippe, Cartier, Tudor, CarolinaBucci, Roberto Coin, and Messika. Although the clientele now spans the globe and the storehas significantly expanded to include an Official Rolex Boutique in San Diego, the originalsmall, friendly, and personalized atmosphere remains unchanged in Carmel-by-the-Sea.Here at Fourtané we prioritize our customers and do everything we can to ensure they havethe best experience possible. To accomplish this, we insist on the highest level of teamwork,integrity, empathy, and professionalism and an understanding that we all act asambassadors that represent not only the Fourtané brand but the brands we are fortunate torepresent as well as the entire Bonifas family.About the JobWe are seeking a motivated and personable Watch Sales Associate to join our team atFourtané Carmel. The ideal candidate will have a passion for luxury timepieces, exceptionalclient relationship skills, and the ability to deliver a world-class sales experience in a high-end retail environment. This role demands deep product expertise across our watchbrands—including Rolex, Tudor, and Cartier—a proactive approach to client development,and a consistent drive to meet and exceed individual sales goals. This role is a non-exemptonsite role.Key Responsibilities:Greet and assist clients in a warm, professional manner that reflects the Fourtanébrand and the luxury standards of the brands we represent.Develop and maintain deep product knowledge across all watch brands carried,including Rolex, Tudor, Cartier, and pre-owned timepieces, including movements,complications, reference histories, and current market positioning.Meet and exceed individual sales targets, including overall revenue goals, new clientacquisition, and performance across all watch categories.Process sales transactions accurately using the point-of-sale (POS) system.Maintain the cleanliness, organization, and visual presentation of display cases andstore areas.Build and maintain a strong personal client book through consistent outreach,follow-up, and relationship development, leveraging CRM tools to track clientinteractions and preferences.Stay current on luxury watch trends, new reference releases, secondary marketvalues, and brand news to provide clients with informed, expert guidance.Handle customer inquiries, complaints, and returns professionally.Assist with inventory management, including stock replenishment and inventorycounts.Qualifications:At least 5 years of retail or sales experience required, with preference given tocandidates with luxury watch or high-end goods experience.Excellent interpersonal and communication skills.Strong customer service orientation.Ability to work in a fast-paced environment.Basic math and POS system skills.Knowledge of luxury watch brands, movements, complications, and the pre-ownedmarket is strongly preferred; familiarity with Rolex, Tudor, and Cartier is asignificant plus.Flexible availability, including weekends and holidays.