Entry Level Computer Technician
General Summary:
DPC is looking for technicians that are interested in working in a fast-paced environment and consider their work A+. This person should be a good communicator and a person who can manage well when the client is in a pickle and really needs strong guidance. This person should be capable of handling all issues at a computer level. Most importantly, this person should be eager to learn while following prescribed procedures.
Position Responsibilities:
Provide Level 1 support
DAILY time entry accounting for at least 8 hours
Check Backup Logs and update the tickets or reports
Check Anti-virus
Onboard Managed Service Clients
Stage New Computers
Assist Sr. Technicians on Larger projects
Knowledge, Skills, and Abilities:
Capable of installing and troubleshooting all basic computer components (e.g. Power supplies, NICs, Video Cards, Motherboards, CPUs)
Capable of manually installing network printers
Capable of terminating jacks and punch downs
Experience required with Windows desktop operating systems
Understanding of TCP/IP and troubleshooting Internet connectivity
Understanding of the relationship between switches, patch panels and connecting nodes to a network
Working Knowledge of Wireless Technologies, Capable of installing and troubleshooting WAPs
2 year College Degree or equivalent (4-year degree preferred)
Credentials and Experience:
New hire with no certifications
Eager to learn
Takes direction from Technicians
DPC Technology provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Disability accommodations
LGBTQ+ friendly workplace
Age-inclusive
Paid time off
Job Type: Full-time
Pay: $35,000.00 - $45,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Professional development assistance
Retirement plan
Schedule:
8 hour shift
Monday to Friday
On call
Experience:
Troubleshooting: 1 year (Preferred)
Windows: 1 year (Preferred)
License/Certification:
CompTIA A+ (Preferred)
Work Location: Hybrid remote in Columbia, SC 29229