Copperas Cove RX Tech - Pharmacy Care Representative - Part Time

Pharmacy Care Representative, you'll work in a team environment to provide superior customer service that exceeds patient expectations. Key Responsibilities & Essential Functions: - Customer Service / Patient Care: Provides / role-models superior customer service; works closely with Pharmacists, Pharmacy Technicians, and Pharmacy Care Representatives (PC - Rs) to provide excellent patient care Promotes / fosters "Greet, Ask, and Thank" and H-E-B telephone strategies; directs calls to appropriate Partner Receives written prescriptions from customers; obtains / verifies demographic and profile-related information; receives refill prescription numbers (by phone and at drop-off counter) and obtains profile-related information; processes written prescriptions and refill numbers into RXEVO Generates prescription-related paperwork; files / retrieves / maintains prescriptions in the Will-Call area Uses RXEVO at point of sale (POS) system; ensures procedures are followed to deliver prescription...Representative, Pharmacy, Pharmacy Technician, Part Time, Customer Service, Patient Care, Grocery, Healthcare