Client Service Associate - Dec '26/May '27 Grads

Overview In this role you serve as a trusted advisor helping ADP clients solve questions and maximize product value. You will work in a fast-paced, collaborative setting, leveraging ADP’s training and service guidelines to address client challenges and drive business success. You’ll build relationships, resolve issues, and proactively share best practices to improve client outcomes. The opportunity combines client-facing problem solving with continuous learning in HR solutions and technology, offering meaningful impact and growth. Compensation / BenefitsBest-in-class benefits start on Day 1Company-paid time off for volunteeringOngoing training and development opportunitiesCompetitive benefits packageMentorship and career growth opportunitiesSupportive, diverse culture ResponsibilitiesServe as a consultant for ADP products/technologies to assist clientsResolve issues and provide actionable solutions with a broad perspectiveBuild and nurture client relationships over the phone and demonstrate product valueProvide recommendations to leadership on best practices and training based on client input Key requirementsAt least one year in a customer service environmentBachelor's DegreeStrong focus on client satisfaction in a related field or HR/HRIS with systems experienceProven ability to deliver positive results (bonus)Relationship-buildingExcellent verbal and written communicationTime management and multi-taskingProficiency with latest web technologiesWorking knowledge of various operating systemsUnderstanding of HR, payroll, tax concepts (HCM areas)