FastLane Convenience Store Manager In Training (Eastern Division - Bowling Green)

FastLane Convenience Store Manager In Training (Eastern Division - Bowling Green)004 FL 61 Business Bowling Green MO - Bowling Green, MO 63334OverviewPosition Type Manager in TrainingDescriptionJob OverviewThe Store Manager in Training plays a pivotal role in supporting the Store Manager in achieving operational excellence and delivering exceptional customer service. This position is designed to develop the skills and experience necessary to successfully lead store operations while driving sales growth and profitability.Duties & ResponsibilitiesTrain, mentor, and develop store management and associates to improve performance across all business functionsActively recruit and develop internal management candidates to build a strong leadership pipelineProvide continuous performance feedback and proactively address employee issues and development needsManage staff scheduling, assign tasks effectively, and ensure adequate shift coverageFoster a positive, professional company and store image in all customer and community interactionsCollaborate with the leadership team to achieve store goals, performance targets, and operational benchmarksMaintain optimal merchandise stock levels and ensure proper product adjacencies, signage, and visual presentation across all departmentsEnsure the sales floor is consistently well-stocked, organized, and visually appealing to drive sales and enhance the customer experienceMonitor and maintain an effective product assortment to support sales growth and meet customer demandAchieve and maintain a minimum score of 85% on Store Image EvaluationsMonitor and control store expenses, payroll, and shrinkage to support profitabilityAccurately process sales transactions, invoices, markups, markdowns, voids, merchandise use, and write-offs in accordance with company guidelinesManage the sale and accounting of money orders per Operations Manual standardsPrepare and submit daily bank deposits in a timely and secure mannerPrepare and submit accurate daily shift reports and ensure timely data entryImmediately report cash overages or shortages exceeding $35.00 to the Area ManagerDeliver outstanding customer service by creating a welcoming, engaging store environment and maintaining in-depth product knowledgeEnsure all team members uphold high service standards and consistently represent the company's brand and valuesEnforce adherence to all company policies and procedures through regular store meetings, audits, and walk-throughsEnsure compliance with all applicable city, county, and state liquor regulationsConduct regular competitive price comparisons; report findings and recommend pricing adjustments to the DirectorAnalyze sales data and market trends to develop and implement strategies that drive revenue growthRecommend changes based on departmental and store performance reviews to maximize resultsPerform additional duties as assigned.Knowledge, Skills & AbilitiesHighly skilled in technology, with the ability to learn, implement, and adapt to an ever-evolving technology landscapeDemonstrates hustle in a fast-paced environment by working with urgency, adapting quickly to changing priorities, and taking initiative to complete responsibilities independentlyDemonstrated ability to manage budgets, control expenses, and optimize store profitability through strategic financial oversightConsistently adheres to ethical standards and company policies while promoting a culture of integrity and accountabilityCommitted to delivering exceptional service and building lasting customer relationships by anticipating and responding to client needsEmbraces continuous learning and professional development, with a proactive approach to acquiring new skills and knowledgeSkilled in setting clear performance expectations, providing constructive feedback, and fostering a high-performance cultureProven ability to inspire, lead, and develop teams to achieve business objectives and maintain a positive work environmentExcellent verbal and written communication skills with the ability to effectively convey information across all levels of the organizationExperience, Education & TrainingMinimum of 2 years of experience in retail, restaurant, grocery, or other customer-focused service industriesProven ability to create, support, and maintain a customer-centric culture that prioritizes exceptional service and satisfactionQualificationsFinancial Management.Ethical Conduct.Customer/Client Focus.Learning Orientation.Performance Management.Leadership.Communication Proficiency.Minimum of 2 years of experience in the retail, restaurant, grocery or other service industry.Ability to create and maintain a customer focused culture