Senior Product Manager
Join Our Team at RealWorkWe’re RealWork, a team of builders and problem-solvers based in Austin, Texas. Our mission is to help home service professionals earn the trust they deserve online.RealWork is the marketing engine behind thousands of contractors nationwide. We transform their best jobs into SEO-optimized stories, photos, and reviews that drive growth. Through integrations with leading field service platforms, we automate meaningful customer engagement after each job and use job content to help contractors’ online presence better reflect the quality of their work in the field.RealWork is based 100% in the US and headquartered in Austin, TX.Your Impact:As a Senior Product Manager at RealWork, you’ll define and drive the roadmap for features that simplify and scale operations for thousands of home service businesses—roofers, electricians, HVAC pros, and more. You’ll turn real-world needs into elegant, intuitive software by working closely with engineering, design, and customer-facing teams.Your focus will be on deeply understanding customer workflows, identifying high-impact opportunities, and bringing new features to life—from concept through launch. The ideal candidate is a systems thinker who values clarity, empathy, and continuous learning.At RealWork, we build with humility, speak with confidence, and always prioritize delivering real value to our users.What You'll Do:Work cross-functionally with engineering, design, and go-to-market teams to deliver high-quality productsConduct customer research, competitive analysis, and data investigation to uncover new opportunitiesWrite clear product specs, user stories, and success criteriaDefine and prioritize the product roadmap for your area, balancing user needs, technical feasibility, and business impactGuide product development from idea through launch, iterating based on feedback and resultsCommunicate priorities and progress to internal stakeholdersPartner with customer success, sales, and marketing teams to drive adoption and valueThings You Might Work On:Leveraging AI to automatically curate the best jobs (photos, descriptions, reviews) for marketing contentPowering fully-managed customer websites with real-time job dataBuilding dashboards and analytics that help customers understand how they’re performing and where to improveDriving increased review generation with new strategies, including AI voice outreachWho You Are:5+ years of product management experience, ideally in SaaS or B2B software with a focus on applications for SMBs and/or marketing solutionsProven track record of shipping products that solve real customer problemsStrong communicator who excels at turning ambiguity into clarityComfortable working side-by-side with engineers and designersAnalytical and data-driven; you seek out insights to inform decisionsA self-starter who thrives in a fast-paced, collaborative environmentEven Better If You Have:Experience working in or building software for the home services industryExposure to AI/ML product developmentBackground in startup or high-growth company environmentsWhy Join RealWork?Startup environment within a stable, industry-leading companyCompetitive salary, bonus structure & equityExcellent Health, Dental, Vision and Parental BenefitsRegular team outings & eventsHybrid / Remote FlexibilityFlexible PTO and Work Hours401(k)RealWork is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local, state, and federal law or ordinance.