Provider Relations Specialist

Outsource Receivables, Inc. Searching for an experienced Provider Relations Specialist to join our Health Care Revenue Cycle Management Team! Outsource Receivables, Inc. is searching for a confident professional that is an expert in medical billing and revenue cycle management with 3+ years of experience. The candidate must have excellent communication skills, concise written communication, proven productivity, problem solving attitude, and thrive in a fast paced environment. The ideal candidate must possess the ability to adapt to a variety of software and systems and firm understanding of the health care delivery and medical insurance system. Since 1998 Outsource Receivables, Inc. (ORI) has been helping mid-sized medical clinics improve their revenue cycle management processes and cash flow. ORI provides medical billing and coding services to 30 + surgical, family practice, specialty, and mental health clinics. What differentiates ORI is our expertise driven workflow processes, culture of responsiveness, and state of the art technology. Provider Relations Specialist Key Responsibilities Serve as a primary liaison between provider offices and medical billing services Use strategy and tact with providers and administrators to resolve complex issues Review performance and resolve issues through monthly or quarterly clinic meetings Audit insurance and patient issue accounts; provide client process feedback and recommendations Provide client training Use Excel to generate and analyze report data and performance Collaborate with management to overcome complex challenges in a timely manner Special projects as assigned Insurance Reimbursement Specialist Key Results Communicate and interact effectively with internal and external entities Respond to incoming phone calls and emails promptly Share improvement ideas with your management team Ensure 100% of daily and monthly workflow quotas are met Manage clients to Key Performance Indicators through monthly reporting Promote ORI organizational goals and initiatives with clients Know and follow applicable compliance standards Proactively identify issues and work with management to resolve Represent ORI and clinics in a professional and positive manner At ORI we are committed to our clients and strive to provide service excellence. Everyone at ORI contributes to this success and growth and that’s why we are committed to our team. We offer opportunities for learning, growing and experiencing the satisfaction of a job well done. Our wages and benefits are industry-competitive and our team provides a collaborative work environment, variety, opportunity and challenges. If you believe that you could be a great addition to the ORI team we welcome your application. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Day shift Work Location: In person