SOC Operator - Thurs-Sun, Overnight, $25.62
SOC Operator (Security Operations Center)Location: Waltham, MASchedule: Thursday – Sunday, Overnight ShiftPay Rate: $25.62/hourWe help make your world a safer place.Securitas is a global leader in security services, providing advanced and sustainable solutions across 47 countries with over 355,000 employees and 150,000 clients worldwide. We play an essential role in protecting people, property, assets, and critical infrastructure while fostering a safe and secure environment for our clients and communities.Position OverviewAs a SOC Operator (Security Operations Center), you will play a critical role in monitoring security systems, managing incident response, and supporting the overall safety and operational integrity of the site. This position requires strong computer proficiency, analytical thinking, and a solid understanding of physical security operations and cybersecurity awareness.The ideal candidate is highly detail-oriented, comfortable working in a fast-paced environment, and capable of making sound decisions during critical situations.Key ResponsibilitiesSecurity Monitoring: Continuously monitor surveillance systems, alarm platforms, access control systems, and other security technologies for suspicious activity or operational issues.Incident Response: Respond promptly to security incidents, emergencies, and alarms while following established escalation procedures.Cybersecurity Awareness: Recognize and report potential cyber-related threats, phishing attempts, unauthorized system access, or unusual digital activity.Access Control Management: Monitor badge access systems and verify authorization for employees, contractors, and visitors.Dispatch & Communication: Coordinate with on-site security personnel, emergency responders, management teams, and law enforcement when necessary.Report Writing: Maintain accurate and detailed incident logs, daily activity reports, and security documentation.Systems Operations: Operate and troubleshoot security software, communication systems, and monitoring platforms.Threat Detection: Analyze security data and surveillance feeds to identify risks, vulnerabilities, or suspicious behavior.Customer Service: Maintain professional communication while assisting employees, visitors, and client personnel.Policy Enforcement: Ensure compliance with company procedures, site protocols, and security standards.QualificationsStrong computer and technical skills requiredExperience with surveillance systems, access control platforms, or security monitoring software preferredKnowledge of cybersecurity principles or security operations strongly preferredExcellent observational and problem-solving abilitiesAbility to multitask and remain calm under pressureStrong written and verbal communication skillsHigh attention to detail and professionalismAbility to work independently in a security operations environmentRequirementsMust be at least 18 years of ageReliable transportation and communicationLegal authorization to work in the United StatesAbility to read, write, and speak English effectivelyHigh school diploma, GED, or equivalent requiredPrior SOC, security, dispatch, military, law enforcement, or cybersecurity experience is a plusProficiency in Microsoft Office and general computer systems requiredBenefitsMedical, Dental, and Vision Insurance401(k) with employer matchPaid time off, paid training, and company-provided uniformsCompany-paid life insuranceEmployee Assistance Program (EAP)Wellness and financial support programsEmployee discount programs (vehicles, electronics, travel, and more)Career growth opportunities within security operations and technology-focused rolesSecuritas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.Benefits IncludeRetirement planEmployer-provided medical and dental coverageCompany-paid life insuranceVoluntary life and disability insuranceEmployee assistance planSecuritas Saves discount programPaid holidaysPaid time away from workAdditionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.