Operations Manager

MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.Job Details:For our MANGO store at Valley Fair Mall in Santa Clara, California we’re looking for an Operations Manager to join our team and maintain excellence in inventory operations.This will be a high-volume location, and we’re looking for someone highly organized, detail-oriented, and experienced in managing stockroom operations, inventory control, and team leadership.Key Responsibilities:Oversee all stockroom operations, ensuring efficient receiving, organizing, and replenishment of inventoryConfirm merchandise deliveries, manage incidents, and coordinate with VM for timely product floor updatesConduct weekly and monthly inventories, maintaining accuracy targets of 98% or higherEnsure continuous replenishment of bestsellers, size curves, and key referencesManage end-of-season returns, store-to-store transfers, online and defective product returnsMaintain stockroom cleanliness and storage conditions to preserve product qualityOversee RFID processes, troubleshoot technical issues, and ensure labeling accuracyLead, train, and motivate a team of stock associates with clear goals and performance standardsPartner with the Store Manager to anticipate stockroom capacity issues and act proactivelySupport smooth transitions between seasons by organizing retagging and promo prepWe’re looking for:An experienced stockroom or operations leader in fashion retail with the ability to manage high volumes of merchandise while maintaining control, efficiency, and accuracy. You should be solutions-oriented, tech-savvy, organized, and have strong team leadership skills. Experience with RFID systems is a plus.If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!Apply now and start a long and successful career within MANGO.Join our team! Help us to reach our goal: to be present in every city in the world.What makes us special?As a member of the Mango team, you’ll get a 40% discount on all our lines, so that you’ll always be wearing the latest!Insurance Benefit: You only pay a % of the value!Pet Insurance – Partnering with MetLife, covering up to 90% of veterinary expenses.401(K) Pension PlanHolidays + Wellness DaysVacation DaysCommuter BenefitsBonus and/or Commission paid monthlyAt Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.You got it?We like you!