Senior Director of National Operations

Location Remote with regular travel to regional Chapters (Philadelphia, Chicago, Houston, Atlanta)Reports To Chief Executive OfficerSupervises Chapter Operations Managers (dotted line support to Executive Directors)About The Common Market The Common Market is a nonprofit regional food distributor on a mission to connect communities to good food grown by sustainable family farms. We partner with institutions, farmers, and stakeholders to strengthen local food systems and promote health, equity, and regional economic growth.Position Summary We are seeking a dynamic and mission‐driven Senior Director of National Operations who is equally comfortable rolling up their sleeves on the ground and leading national strategy from the top. This individual will oversee all operational activities across our regional Chapters and be responsible for implementing standardized systems, food safety compliance, infrastructure planning, facility and equipment maintenance, and cross‐functional staff training. This role blends direct, hands‐on leadership with high‐level strategic oversight, making it ideal for a seasoned operations professional who thrives in both execution and system‐building.This position has a clear pathway to promotion: the right candidate will have the opportunity to grow into a Vice President of Operations role within 12 months, with a commensurate increase in compensation and scope of responsibility, based on demonstrated leadership, systems‐building, and team performance.Key Responsibilities Operational LeadershipProvide direct support and oversight to Chapter Operations ManagersLead implementation of standardized SOPs, training systems, and food safety protocolsMonitor and report on operational KPIs and ensure accountability for continuous improvementEnsure Chapters are prepared for internal and third‐party SQF food safety auditsTravel regularly to Chapters to support operations, training, and readinessMaintain Emergency Contact Lists, vendor lists, and monitor cooler and truck telematics systemsProvide hands‐on training for Operations Managers, warehouse leads, and sanitation teamsSupport Executive Directors in performance management, hiring, and corrective actionsOversee seasonal production planning and ensure that supplier documentation is complete and updated in SalesforceStrategic OversightEvaluate and ensure facility, fleet, and equipment capacity across Chapters meets current and future needsDesign and maintain systems for preventive maintenance and capital investment planningServe as the executive sponsor of the organization's food safety program, including PCQI and SQF oversightLead the organization's workplace safety program, including root cause investigations and insurance coordinationAssess staffing models and ensure that each Chapter is structured and resourced to meet operational goalsEnsure SOPs, training, and KPIs reflect evolving best practices and operational realitiesCoordinate with farm‐side consultants to align operations with production planning and supplier supportRequirementsMaster's degree in Business Administration, Supply Chain Management, or a related field.A minimum of 10 years of experience in operations management, with significant experience in the food distribution sector.Demonstrated ability to lead and manage large, diverse teams across multiple locations.Strong knowledge of supply chain management principles, food safety regulations, and best practices.PCQI (or equivalent) food safety certification.Excellent analytical and problem‐solving skills, with a track record of utilizing data to drive decision‐making.Exceptional interpersonal and communication skills to effectively engage with stakeholders at all levels.Proven ability to develop and maintain collaborative relationships with external partners.Willingness to travel as required to oversee operations in various regions (40% Travel Expectation).BenefitsSalary: $105k annualMake an impact by connecting institutions with healthy, local food while supporting family farms.Collaborate with a passionate, mission‐driven team working to build a better food system.Opportunity for growth in a dynamic and expanding organization.Comprehensive benefits packageHealth Care Plan (Medical, Dental & Vision)Retirement Plan (SIMPLE IRA with 100% employer match)Life Insurance (100% Employer Paid Life, AD&D, Short Term and Long Term Disability)Paid Time Off (Vacation, Sick & Public Holidays)Seniority Level ExecutiveEmployment Type Full‐timeJob Function Management and ManufacturingIndustries: Business Consulting and Services#J-18808-Ljbffr