IT Help Desk Associate I - Windows & Remote Support

Computer Task Group, Inc. in Birmingham, AL, seeks an Associate I Help Desk to provide first-level remote IT support and assist higher-level support. You will log customer interactions, follow triage procedures, and use remote desktop tools to diagnose issues. Ideal candidates have a HS diploma and at least one IT certification, with 0–5 years in IT support, and strong English communication. The role requires teamwork and the ability to travel if needed; local commuting is expected for onsite J-18808-Ljbffr