Freight Account Manager

Freight Account Manager | Atlanta, GA | Salary up to $60,000Responsible for managing and growing a portfolio of client accounts while ensuring high-quality service delivery across all freight forwarding operations. This role requires strong relationship management skills, industry knowledge, and the ability to coordinate complex shipments in a fast-paced environment.BenefitsCompetitive salary up to $60,000Health, dental, and vision insurancePaid time off and holidaysOpportunities for career growth within a global organizationSupportive and collaborative team environmentKey ResponsibilitiesManage day-to-day relationships with assigned customer accountsAct as the primary point of contact for client inquiries, shipments, and issue resolutionCoordinate international shipments (air, ocean, and ground) from origin to destinationCollaborate with operations teams to ensure timely and accurate execution of shipmentsMonitor shipment performance and proactively address delays or disruptionsPrepare and present quotes, pricing, and service solutions to clientsIdentify opportunities to grow accounts and increase revenueEnsure compliance with international shipping regulations and documentation requirementsMaintain accurate records in internal systems (CRM, TMS, etc.)Support continuous improvement initiatives and customer satisfaction effortsQualifications2+ years of experience in freight forwarding, logistics, or supply chainStrong understanding of international shipping (air and/or ocean preferred)Excellent communication and customer service skillsAbility to manage multiple accounts and priorities simultaneouslyDetail-oriented with strong organizational skills