Assistant Center Manager / Manager in Training

European Wax Center is a fast-growing beauty franchise seeking an Assistant Manager to lead operations and drive sales improvement.ResponsibilitiesDrive this top-performing location to break national company records and infuse the team with a passion for creating outstanding customer experiences.Foster a positive work environment that encourages ideas and innovative problem solving.Coach performance through available metrics and encourage associates' professional growth through achievement and accountability.Implement and execute systems/processes consistent with a high performing franchise.Create visual tracking and analytical reports using Excel, Word and Power Point; 80% of time is customer facing, with additional responsibilities for scheduling, inventory and reporting.Organize outreach and marketing events.Required SkillsA passion for people and sales.Demonstrated success as an effective trainer and motivator to create a winning team.Enthusiastic about the brand, outgoing, energetic, resourceful and detail oriented.Exceptional customer service and social skills, including the ability to communicate effectively in all situations such as guest relations, conflict resolution, individual coaching and group presentations.Ability to evaluate issues, establish priorities and adjust direction when necessary.Ability to work a flexible schedule including days, evenings and weekends.RequirementsHigh school diploma or equivalent.6 months experience in customer service preferred.6 months experience in sales preferred.Reliable means of transportation.BenefitsCompetitive hourly wage plus bonuses.Ongoing extensive European Wax Center operational training.401(k).Medical/dental/vision/life insurance available.Employment growth opportunities.Discount on waxing/products.Previous experience with EWC, Massage Envy and/or Zenoti Software is a plus.EWC is an equal opportunity employer.J-18808-Ljbffr