Clinic Manager
Bear Lake Memorial Hospital is seeking a hard-working, dependable Clinic Manager for the BLMH Bear Lake Clinic located in Garden City, UT. The Clinic Manager will conduct, supervise, manage, and administer the day-to-day operations of the clinic and maintain the objectives, policies and procedures of the facility under the direction of the CEO.
Responsibilities include, but are not limited to:
Delegating and training office staff as necessary to perform assigned duties
Completing and maintaining accurate census reports
Participating in Quality Improvement efforts
Adhering to policies and procedures, assisting with writing policies and procedures as needed
Understanding and overseeing all clinic billing processes
Generating, analyzing and submitting weekly, monthly, quarterly and annual reports as needed.
Assisting with hiring, interviewing and disciplinary procedures as needed
Answering miscellaneous questions from staff, patients & families
Communicating with patients regarding their bill
Working in a professional, confidential manner
Understanding and incorporating government regulations into daily activities
When appropriate, directing patients to other hospital representatives for proper assistance
Being proficient in the use of the hospital's operating systems
Using Microsoft Office products such as Excel, Word, PowerPoint, etc. to track and monitor daily processes
Monitoring clinic status through the use and generation of reports
Understanding pre-authorization/pre-certification requirements for all payers
Cross training in other departments
Understanding, following, and enforcing safety procedures
Obtaining and inputting all of the necessary patient information into the operating system in a timely and accurate manner. Patient information may include demographics, insurances, financials, history, etc…
Obtaining any necessary co-pays, deductibles, or coinsurances at time of service
Presenting patients with appropriate documentation for signatures
Adhering to all government regulations pertaining to patient privacy including HIPAA
Understanding and articulating the different patient financing options to private pay individuals and the community
Understanding and teaching the hospital's write-off policies (including charity, bad debt, administrative adjustment, etc…)
Maintaining a high level of integrity
Understanding, training, and measuring staff performance related to all clinic services & responsibilities
Other related duties as assigned
Requirements:
Must be capable of working with minimal supervision.
Experience with EHR software programs preferred.
Must have strong abilities in verbal and written communication, and organizational skills.
Ability to schedule time effectively.
Prioritize work appropriately.
Ability to work as a team within and throughout departments/workgroups.
Positive attitude.
Commitment to quality improvement and safety efforts.
Expiration: Applications will be accepted until position is filled.
Bear Lake Memorial Hospital is an equal opportunity employer and all applicants will be given fair consideration based on their academic credentials and applicable work experience.