Patient Service Representative - Concierge Care

Additional Information About the RoleCome join our team as a full-time Patient Service Representative with BJC Medical Group in Concierge Care located off North Mason Rd, this is a rare opportunity to join a great team!Outpatient - Heavy Phones & In basket tasks40-Hours per weekDay ShiftBenefit EligibleNO CALL, NO WEEKENDS, NO HOLIDAYSOverviewBJC Medical Group is the multi-specialty physician-led organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with top-ranked hospitals in the Midwest region.Since 1994, BJC Medical Group has provided access to extraordinary care in over 145 locations and over 25 specialties in the greater St. Louis, mid-Missouri and southern Illinois areas. Our providers are nationally recognized for excellent patient satisfaction, quality health care, and improving the health and well-being of the communities we serve.Preferred QualificationsRole PurposeThe Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position also maintains patient financial records and may serve as a switchboard operator as needed.ResponsibilitiesHandles telephone calls from patients and staff; forwards calls requiring triage.Performs receptionist duties with close attention to detail and professionalism.Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.Minimum RequirementsEducationHigh School Diploma or GEDExperience2-5 yearsBenefits and Legal StatementBJC Total RewardsAt BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire dateDisability insurance* paid for by BJCAnnual 4% BJC Automatic Retirement Contribution401(k) plan with BJC matchTuition Assistance available on first dayBJC Institute for Learning and DevelopmentHealth Care and Dependent Care Flexible Spending AccountsPaid Time Off benefit combines vacation, sick days, holidays and personal timeAdoption assistanceTo learn more, go to our Benefits Summary.* Not all benefits apply to all jobsThe above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer