Receptionist/Administrative Assistant

JOB TITLE: Medical Receptionist w/ Prior Authorization/Pre-Certification experience STATUS: Full-time, Non-Exempt REPORTS TO: Senior Medical Office Manager Seeking an outgoing, patient-focused & experienced Administrative Assistant/Scheduler/ Front Desk candidate to join our fast-paced Orthopedic & Neurosurgeon (Spine & Sports) concierge practice. The ideal candidate will provide exceptional customer service, and act as the face of our organization. Must demonstrate a positive and professional demeanor when dealing with patients, be well organized, able to multi-task, work independently & as a team member, and possess excellent communication skills. DUTIES, RESPONSIBILITIES, TASKS Working with Attorney referral sources to obtain patient demographics, all required medical records. Complete patient Intake process, which encompasses Intake forms & surgical consult scheduling, all meeting current Federal & Meaningful Use guidelines for EMR. Scheduling all new & current patients for initial & follow-up appointments. Provide information and updates regarding patients’ surgical consult appointments/schedules to providers & referring attorneys. Obtain reservations for surgery consultations & schedule dates/times based on the availability of our surgeons & patient’s medical condition Understanding and utilizing knowledge regarding major medical insurances, pre certifications, as well as personal injury and liens. KNOWLEDGE, SKILLS, AND ABILITIES · Basic understanding of human anatomy, specifically musculoskeletal (spine/extremities) · Excellent computer skills including Microsoft Office, including Excel, Word, Drive, Google Workspace & Apps use · Detail-oriented with exceptional organizational skills · Plans & prioritizes to meet deadlines · Excellent customer service skills; communicates clearly and effectively · Ability to multitask & remain focused while managing a high-volume, time-sensitive workload EDUCATION & EXPERIENCE Minimum of bachelor’s degree preferred. At least one-year Orthopedic, Sports Medicine and/or Neurosurgeon practice Front Desk & Prior Authorization experience and/or training. Prior EMR/PM experience A+ We are an Equal Opportunity Employer We offer competitive pay (commensurate with experience) To apply submit your Resume. Job Type: Full-time Experience: · Medical Office: 1 year (Required) · Medical terminology: 1 year (Preferred) · Computer skills: 1 year (Preferred) Language: Bilingual: (English/Spanish) - Required Job Type: Full-time Pay: $20.00 - $25.00 per hour Medical Specialty: Orthopedics Surgery Education: Bachelor's (Required) Experience: Medical Front Desk: 1 year (Required) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred) Language: Spanish (Required) Work Location: In person