Backend Customer Success Engineer (Kotlin Ecosystem)

At JetBrains, code is our passion. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.We’re now looking for a Customer Success Engineer (CSE) to help engineering teams successfully adopt Kotlin on the backend in real-world production environments.Currently, this role is focused on adoption – helping Java teams introduce Kotlin into existing applications. You’ll work directly with organizations to guide migration, integration, troubleshooting, and scaling, ensuring they move from initial experiments to successful production use.In addition, you’ll proactively communicate with prospective users to help them understand the Kotlin adoption process, as well as design and implement the migration path.ResponsibilitiesTrack and maintain visibility into organizations and their stage of Kotlin adoption (e.g., not started, evaluating, experimenting, production)Proactively engage with organizations across different phases of their Kotlin adoption journeyDevelop and recommend high-level adoption strategies tailored to each organization’s contextIdentify and document blockers that hinder progress and propose ways to address themEstablish and manage feedback loops with development teams to ensure continuous alignment and improvementWe will be happy to have you on our team if you have:Technical expertiseExtensive hands-on experience with Kotlin, Java, and the JVM ecosystemProven experience migrating Java backend codebases to KotlinExperience with the Spring (Boot) ecosystem or similar frameworks (e.g., Quarkus, Micronaut, Ktor)Solid understanding of build tools and project structuring, including Maven and GradleCommunication and customer engagementExperience in customer-facing technical roles such as Solutions Engineering, Developer Advocacy, or Technical ConsultingStrong English communication skills, both written and spokenAbility to lead workshops, demos, talks, meetups, and other public-facing activitiesComfort with outbound engagement, including identifying target companies, articulating value propositions, and building relationships with engineering teamsAbility to effectively communicate with engineers, tech leads, and business stakeholdersSystem design and architectureAbility to design and guide Kotlin adoption strategies for backend applicationsExperience designing backend systems using common architectural patterns (e.g., monolith, modulith, microservices)We are an equal opportunity employerWe know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.We process the data provided in your job application in accordance with the Recruitment Privacy Policy.