Manager, IT Shared Services

The CompanySTACK INFRASTRUCTURE (STACK) provides digital infrastructure to scale the world’s most innovative companies. We are an award-winning industry leader in building, owning, and operating highly efficient, cost-effective wholesale, colocation, and cloud data centers. Each of our national facilities meets or exceeds the highest industry standards in all operational categories of availability, security, connectivity, and physical resilience.STACK offers the scale and geographic reach that rapidly growing hyperscale and enterprise companies need. The world runs on data. Data runs on STACK.The PositionSTACK is seeking a skilled Business Systems Manager to join our dynamic team. This role involves managing and optimizing our construction management platform. The successful candidate will be pivotal in administering this platform, ensuring seamless integration of end-to-end project management processes that encompass task management, project scheduling, and financial and budget control.Advanced System ManagementThis cross-functional role requires strong communication and collaboration with company leadership, finance, development, and construction teams. Responsibilities include but are not limited to:Oversee the administration of the Procore platform, ensuring optimal configuration, maintenance, and performance.Develop and enforce advanced user management practices, including role definitions and access controls.Strategic Implementation And IntegrationLead major integration projects to seamlessly connect Procore with other critical business systems.Strategize and execute system enhancements that align with long-term business goals.Coordinate cross-departmental teams to ensure system cohesiveness and project alignment.Expert Training And SupportDesign and implement comprehensive training programs for all levels of users, ensuring high adoption and proficiency.Provide escalated support and expert advice on complex issues within the platform.Sophisticated Data Analysis And ReportingDirect the development of complex analytics frameworks to assess project performance, financial metrics, and operational efficiency.Present data-driven insights to senior management to aid strategic decision-making.Regulatory Compliance And DocumentationEnsure stringent compliance with international standards and regulations within system processes.Oversee the creation and upkeep of detailed documentation for system operations, changes, and audit trails.Innovative System EvolutionProactively research and evaluate emerging technologies that could enhance system capabilities and business outcomes.Drive the implementation of new features and updates, aligning with industry best practices and technological advancements.Vendor And Senior Stakeholder EngagementManage high-level relationships with software vendors and service providers, negotiating contracts and overseeing service level agreements.Engage with senior stakeholders to align system capabilities with business strategies and priorities.Comprehensive Risk ManagementLead risk assessment initiatives for system-related projects, identifying potential issues and developing robust mitigation strategies.Maintain a proactive stance on system security, data protection, and compliance risks.The DetailsLocation: Denver, CO in office 4 days a weekTravel: up to 10%Must be eligible to work in the United StatesMust pass comprehensive background screeningMust-have QualificationsBachelor’s degree in Information Technology, Computer Science, Construction Management, or a closely related field.Preferred: master’s degree or professional certifications in project management or IT systemMinimum of 7 years of experience in business system analysis, with at least 3 years in a senior or leadership role managing IT systems within the construction or data center industries.Proven track record of successful system implementation and management, particularly with construction management platforms like Procore.This Might Be Right For You IfYou are a strong communicator, you are persuasive and clear, blending analytics with experience in decision-making.You do not get flustered easily. You can juggle multiple priorities while balancing urgent requests with shifting timelines and deliverables.You are a team builder. You take the time to understand and develop the strengths of your resources while formulating long-term plans for the growth and success of the team.You are naturally curious and driven toward continual improvement. While you celebrate your successes, you take time to review and analyze campaigns for future learning.WHY STACK?We offer a competitive compensation package with strong benefits, including medical, dental, and vision insurance, a 401K program, flexible spending accounts – even a cell phone subsidy.We foster a culture of appreciation, including peer-to-peer recognition and rewards programs.Fun is part of our DNA, with events, game nights, happy hours, and barbecues.We’re growing – this is a great time to join and make an impact!STACK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law Note to external agencies: We are not accepting any blind submissions or resumes/cvs from recruitment agencies. Any candidates sent to STACK Infrastructure, Inc. will not be accepted or considered as a submission without a signed agreement in place. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of STACK Infrastructure, Inc.