Wright Hearing Center- Patient Care Provider | Receptionist
Job Description
Patient Care Coordinator -. The ideal candidate should possess exceptional written and verbal communication skills, a friendly outgoing demeanor, excellent computer skills, and exceptional organizational skills. You should be a cheerful, welcoming, and accommodating individual. Patient Care Coordinator's must be able to multitask in a busy office environment, and work to support the entire administrative team. We are looking for a team orientated individual who possesses integrity, honesty, and reliability.
Patient Care Coordinator Key Responsibilities:
Answer telephone calls and respond to messages promptly
Partner with front and back office team members to support patient flow
Verify patient’s insurance coverage
Collect patient and insurance payments and post to accounts
Follow up communication
Resolve patient questions and concerns or escalate to the Office Manager in a timely manner
Ask feedback on the patient experience in the form of participation in reviews, survey response, and referrals
Required Qualifications:
Computer skills: Excellent written and verbal communication skills
Ability to organize and multitask daily duties in a fast-paced practice
Benefits:
1 week paid vacation (after 1 year of employment)
Pay will be based on experience.
If you feel you would be a great addition to our team, please send over your resume along with a cover letter.
Job Type: Full-time Monday-Friday 8:30am-4:30pm (1 hour unpaid lunch)