Sales Manager, Producing

Job Description: Responsible for achieving sales goals on a monthly, quarterly, and annual basis.Carries out supervisory/management responsibilities in accordance with the organization's policies and applicable laws, including hiring and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; addressing complaints; and resolving problems.Manage and coach direct reports to achieve region objectives and sales goals, including establishing appropriate timelines, monitoring progress, and course correction as necessary.Mentor, coach, and assist Account Executives in building & maintaining exceptional relationships with brokers and setting up new broker relationships.Provide oversight to Account Executives in communicating changes in Carrington loan programs, rates and/or policies to brokers.Supervise loan submission, maintain high levels of service, and manage for high quality and timely results within an assigned sales region.Responsible for timely completion of regional sales forecasts.Prepare daily, weekly, and monthly production projections and report projections/findings to management.Ensure that Account Executives are updating CRM system with sales activities, marketing efforts, and broker/contact records they are soliciting.Review and validate completeness of new broker applications submitted.Resolves any sales or operational issues that may arise in the most efficient manner and in line with company guidelines.Partner with operations staff to ensure expedient process of file flow.Responsible for communicating, implementing and maintaining marketing strategies and policy and procedure changes within assigned region.Ensure that all sales activities and operations are performed in compliance with local, state and federal lending regulations and laws.Participate in the development and facilitation of training and presentations for sales meetings, training sessions, etc.Assist senior sales leadership in the budgeting process and development of regional goals.Will attend and represent Carrington at trade shows or industry meetings from time to time.Requirements: Demonstrated sales management skillsExcellent knowledge of non-agency lendingExcellent knowledge of the mortgage origination processExcellent knowledge of non-agency/Non-QM and specialty products lendingExpert knowledge of FHA, VA, USDA, conventional, and non-agency/Non-QM products, guidelines, and requirements.Knowledge of state and federal lending regulationsComplete understanding of credit, title, escrow, underwriting, loan processing and closing functionsKnowledge of Carrington policies, procedures, guidelines and organization structureKnowledge of underwriting guidelines and investor requirements generally in the mortgage industry with ability to learn the Carrington specific policiesAbility to learn Carrington's loan origination system if new to the companyAbility to learn quickly and retain information about Carrington, its sales process flow, its products and the specialty lending industryAbility to follow CMS Mortgage Lending loan protocolsExcellent verbal, written and communications skillsExcellent organizational skills with ability to adapt quickly and effectively to changeStrong and proven decision making and problem solving abilityExcellent customer service, leadership and management skillsKnowledge of Encompass or equivalent loan origination system, or ability to learn itKnowledge of Customer Relationship Management (CRM) systems, or ability to learn itAbility to proactively address and resolve interpersonal conflictAbility to understand complex problems and to collaborate and explore alternative solutionsFamiliarity with MS Office Suite (Word, Excel, PowerPoint).Bachelor's degree or equivalent work experience3 – 5+ years' experience in mortgage origination, preferably in a multi-state company required.Minimum 2 years experience in government mortgage products required.Minimum 2 years experience in non-agency/Non-QM mortgage products required.Previous experience building Account Executive teams in the mortgage industry required, preferably in a sales management role.Valid drivers license and an acceptable motor vehicle record required.Benefits: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.Customized training programs to help you advance your career.Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.Educational Reimbursement.Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates.