Hospice Clinical Manager – Gilchrist Inova
National leaders in care, Gilchrist and Inova have come together to form a new hospice organization offering serves throughout Northern VA. Our team is full of kind, dedicated people who believe in making every moment matter – for those we have the privilege to serve. When you join us, you’ll receive competitive pay, awesome benefits, mileage reimbursement, lots of learning opportunities, and a workplace where collaboration and respect are part of the job description. If you’re looking for a career that fills your heart and fuels your purpose, come join the Gilchrist Inova family! Together, we make everyday count.Under limited supervision, manages the clinical patient care delivery of identified area(s) of responsibility. Manages, the human, fiscal and communication resources to facilitate coordination of care.EducationBachelor’s degree or equivalent. Master’s Degree in Nursing, or related degree or the equivalent preferred.ExperienceAt least five (5) years progressive clinical experience, including at least two (2) years’ in a lead or supervisory role. Additional education may be substituted for some of the experience.Knowledge, Skills And AbilitiesSubstantial interpersonal and verbal communication skills required in order to provide effective leadership to assigned staff, maintain effective contacts with patients, families, physicians and communityAnalytical skills necessary to organize and oversee the work of others and to develop and administer sound policies, procedures, budgets and clinical practices.Licensures, CertificationsCurrent Virginia state license as a Registered NurseLicensed driver with automobile that is insured in accordance with organization requirements and is in good working order.Principal Duties And ResponsibilitiesStrategic PlanningDevelops, implements, and ensures hospice service and after hours care for patients and families.Financial ManagementManages accounts payable issues.Processes payroll for assigned areas.Develops efficient staff plans with allocated resources.Maintains inventory and analyzes cost of supplies and services.Human Resource functionsManages human resources within established productivity guidelines and the personnel budget.Facilitates training and development efforts.Maintains employee competencies.Monitors and reviews work performance of the staff.Interviews and selects personnel.Utilizes IT system to monitor productivity and performance of staff.Service ExcellenceMonitors, investigates and responds to customer feedback, modifying office systems, processes and patient care as needed.Monitors and adjusts programs based on family satisfaction scores.Meets or exceeds patient statistical targets.Quality InitiativesOversees staff involvement in quality control and improvement efforts, general safety, and infection control procedures.Initiates, monitors, and evaluates performance for the team, as needed.Monitors trends, reviews and revises systems/processes as appropriate.Ensure standards of practices are met and incorporates compliance with regulatory laws.Patient Care ManagementManages the clinical practice of patient care including care planning.Participates in the development of patient care programs and/or expansion of services.Coordinates interdepartmental activities that have significant impact on patient care.Interprets hospice standards to clinical staff, other departments, physicians, patients and the community.Communication and CoordinationResponsible for coordination of after hour needs of patients and families.Communicates with all Clinical Managers to assess needs and schedule accordingly.Coordinates and oversees compliance of documentation management resources involving clinical/administrative staff, pharmacy and durable medical equipment.Physical RequirementsAbility to stand and walk almost constantly (up to 80% of work time) and occasionally (up to 20% of work time) lift and position patients.Ability to perform home care visits.Working ConditionsOffice, facilities and home environmentConditions of EmploymentReliable transportation and auto insurance.Valid Driver’s LicenseMaintain current licensure and certificationAll roles must demonstrate Gilchrist Inova ValuesGilchrist Inova ValuesValue DescriptionRespectI will treat everyone with courtesy. I will foster a healing environment.Treats others with fairness, kindness, and respect for personal dignity and privacyListens and responds appropriately to others’ needs, feelings, and capabilitiesExcellenceI will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.Meets and/or exceeds customer expectationsActively pursues learning and self-developmentPays attention to detail; follows throughAccountabilityI will be professional in the way I act, look and speak. I will take ownership to solve problems.Sets a positive, professional example for othersTakes ownership of problems and does what is needed to solve themAppropriately plans and utilizes required resources for various job dutiesReports to work regularly and on timeTeamworkI will be engaged and collaborative. I will keep people informed.Works cooperatively and collaboratively with others for the success of the teamAddresses and resolves conflict in a positive waySeeks out the ideas of others to reach the best solutionsAcknowledges and celebrates the contribution of othersEthical BehaviorI will always act with honesty and integrity. I will protect the patient.Demonstrates honesty, integrity and good judgmentRespects the cultural, psychosocial, and spiritual needs of patients/families/coworkersResultsI will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.Embraces change and improvement in the work environmentContinuously seeks to improve the quality of products/servicesDisplays flexibility in dealing with new situations or obstaclesAchieves results on time by focusing on priorities and manages time efficientlyPay RangeFinal salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.Equal Employment OpportunityGilchrist Inova and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.