Inside Sales Representative

Location: New York, NY 10018/ Hybrid NYC Department: SalesDivision: CorporateJob Status: Full-TimeWork Shift: 8:30 AM – 5:30 PM 2-3 days in officeAbout BlackHawk DataBlackHawk Data is one of the fastest-growing, woman-owned IT solution providers in the country trusted by private and public sector clients to deliver secure, scalable infrastructure and innovative network solutions.Here, you won’t just do a job you’ll build a career that matters. We’re a team of bold thinkers, problem solvers, and changemakers committed to doing things the right way, not the easy way.Our culture thrives on curiosity, collaboration, and grit. We invest in our people, challenge them to grow, and celebrate wins together. If you're driven to lead, learn, and leave your mark, BlackHawk Data is where you belong.Come build what’s next with a team that’s going places.The OpportunityBlackHawk Data is seeking a motivated, detail oriented Inside Sales Representative (ISR) to support and drive success across our growing sales organization.This is your chance to:Play a key role in supporting client engagements across industries like healthcare, utilities, public infrastructure and more. Work closely with Account Executives, engineers, and vendor partners to help deliver seamless technology solutions.Be part of a fast-paced, collaborative environment with exposure to all aspects of the sales process.Build strong relationships internally and externally while developing your career in sales.If you're driven, organized, enjoy working with people, and are looking to grow within a leading IT solutions provider we want to meet you.Make an impact. Build what matters. Grow with us.💻 Learn more about us: www.blackhawk11.com 🤝 Connect with us on: LinkedIn, Facebook, Twitter, YouTube, and InstagramRole OverviewThe Inside Sales Representative (ISR) plays a critical support role within the sales organization, working alongside Account Executives to manage client relationships, coordinate deals, and ensure seamless customer experience from quote to delivery.This role is ideal for someone with a strong customer-first mindset who thrives in a fast-paced environment, enjoys collaboration, and is motivated by growth and earning potential.What You’ll DoSupport Account Managers in managing and growing existing client relationships and prospectsServe as a key point of contact for customer needs, ensuring clear communication and follow-throughManage the full quoting and order process, including deal registration, order placement, and status updatesCoordinate with internal teams (Purchasing, Finance, Project Management, Engineering) to ensure accurate and timely executionBuild and maintain strong relationships with vendors, manufacturers, and distributorsAssist with new client onboarding and support customer account setup and issue resolutionParticipate in customer meetings, project kickoffs, and strategic planning sessions as neededEngage in weekly sales meetings, pipeline discussions, and marketing initiativesSupport vendor certifications and maintain knowledge of partner programsCollaborate across teams to support active client projects and ongoing account growthManage pricing, discounts, and customer expectations to ensure satisfaction and margin alignmentMake day-to-day decisions that support client success and business objectivesKey Qualifications2–3 years of experience in a VAR, IT solutions provider, or related environmentProven success in customer service, sales support, or account coordinationStrong interest in sales with a desire to grow and earn commissionExcellent communication and interpersonal skillsHighly organized with strong attention to detail and follow-upAbility to manage multiple priorities in a fast-paced environmentTeam-oriented mindset with a proactive and solutions-driven approachBachelor’s degree or relevant experience preferredBenefitsAt BlackHawk Data, we provide a comprehensive benefits package to support your well-being in and out of work. This includes:Medical, dental, and vision plans401(k) with company match15 days of PTO in your first yearPaid company holidaysHybrid work options