Regional Quality & Process Improvement Manager

Are you ready to be the architect of a new era at The Budd GroupAre you ready to be the architect of a new era at The Budd Group? We are looking for a visionary Regional Quality & Process Improvement Manager to join our team in Winston-Salem. This isn't just about reporting the news; it's about making the news by driving our organization toward operational excellence. Pay: competitive pay based on experienceBenefits: Medical, Dental, Vision, 401(k) Match, PTO (Vacation, Sick, 9 Holidays, 2 Floating, 1 Volunteer day), HSA/FSA, Pay on Demand + Cash Back, and Free Online ClassesLocation: Winston-Salem, NC (Hybrid/75% Travel with overnight stays)Schedule: Monday - FridayQualifications: Data-driven mindset, tech-savvy (Salesforce/Virtual Manager), and exceptional executive communicationPerks: Military Friendly, God-honoring culture, and direct executive mentorshipAbout The Budd GroupThe Budd Group is a leading facilities services company with over 50 years of experience. We are a God-honoring company that strives to be a beacon of light in the communities we serve by providing great facilities, services, and career opportunities. Regional Quality & Process Improvement Manager: What You'll Do (Key Responsibilities)Analyze and Interpret Data: Monitor data from quality inspections and task validation tools to identify trends in productivity and performance.Drive Operational Excellence: Translate complex datasets into clear, actionable recommendations for regional leadership teams to improve the bottom line.Standardize the Playbook: Define, build, and enforce organizational standards and SOPs across decentralized regions to ensure a unified "Budd Group Way."Implement Technology: Lead the rollout and enterprise-level management of new systems, including the Virtual Manager platform.Coach and Train: Act as the lead subject matter expert, training regional teams and AVPs on new technologies and operational frameworks with clarity and patience.Manage Performance: Identify underperforming sites quickly to facilitate root-cause problem solving while simultaneously highlighting and celebrating high-performing "gold star" locations.Collaborate with Leadership: Work step-by-step with the executive team (AVPs and VPs) to influence structural and cultural changes without needing direct authority.Regional Quality & Process Improvement Manager: What You Bring To The TeamAnalytical Mindset: Proven experience in a data-driven environment where you moved beyond reporting to solution-based action.Tech Savvy: A quick learner of new systems; experience with Virtual Manager, Salesforce, or similar enterprise-quality/task management platforms is a major plus.Communication & Influence: Exceptional ability to communicate with executives and "stand toe-to-toe" with leadership to drive change.Emotional Intelligence: A "coach approach" to feedback-approaching operators with curiosity and support rather than judgment to build trust and compliance.Self-Driven: High level of organization and time management; must be a proactive problem-solver who doesn't wait for direction.Travel: Ability and willingness to travel (up to 75%) to engage with regional teams and conduct on-site implementations.Location: Based in Winston-Salem, NC, to maintain proximity to headquarters and executive leadership.Regional Quality & Process Improvement Manager: Why Work For The Budd Group?Professional Impact: This is a high-visibility role with the power to influence operational excellence culture for the future of a growing company.Direct Mentorship: Work closely with seasoned leaders to mold the role and your professional growth.Innovative Environment: Access to outside consultants and enterprise-level tools to keep your skills at the cutting edge of operational technology.The Budd Group Inc. is an equal opportunity employer, and all qualified applicants will be considered for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristic protected by law or regulation.