Systems Administrator (IT)

InCommon is hiring on behalf of a US-based company.About the RoleWe’re looking for a sharp, hands-on Systems Administrator who can keep our systems humming and our team productive. You’ll handle everything from laptop setup to network stability, user management to VPN access — and jump in wherever needed when things break. This role goes beyond basic IT support; you’ll play a key part in maintaining core infrastructure and helping scale internal operations smoothly.What You'll OwnEnd-to-end laptop provisioning (Mac + Windows) and peripheral setupUser onboarding/offboarding: Active Directory, Office 365, SSO, device accessTroubleshooting across hardware, software, and connectivity issuesDay-to-day network management: wired/wireless, DHCP, DNS, access pointsVPN setup and maintenance (AWS VPN preferred)Basic server admin tasks – including Windows Server, Group Policy, ESETHandling one-off fixes: WiFi dead zones, glitchy TVs, printer issues, etc.Maintaining IT asset inventory and documentationProcuring hardware/software and managing vendor relationshipsLight-touch internal training to help users navigate systems confidentlyYou’ll Fit Right In If You Have2–4 years of experience in IT systems, support, or network admin rolesSolid understanding of TCP/IP, DNS, DHCP, and standard networking protocolsComfort working across both macOS and Windows environmentsHands-on experience with user and device management in AD + Office 365Familiarity with VPN tools (bonus if AWS VPN) and remote access setupsBasic scripting or automation exposure is a plus (but not mandatory)Strong communication skills — you know how to explain things simplyA bias for action: you notice something broken, and you fix it — fast