Customer Service Teller
Job Title: Remote Customer Service Teller
Hourly Pay: $17 - $21/hour
Summary: We are seeking a dependable and detail-oriented Customer Service Teller to join our remote team. In this role, you will process financial transactions, respond to customer inquiries, and provide outstanding service from a virtual setting. If you're passionate about helping people and thrive in a fast-paced environment, this is a great opportunity to contribute to an essential and rewarding service.
Key Responsibilities Accurately process customer transactions such as deposits, withdrawals, and transfers
Respond to customer inquiries regarding account information, services, and transactions
Resolve customer concerns or complaints promptly and professionally
Recommend banking products and services that align with customer needs
Maintain accurate records of all transactions and customer interactions
Ensure compliance with internal policies and applicable banking regulations
Assist customers with setup and navigation of online and mobile banking platforms
Qualifications Previous experience in customer service, banking, or a related field
High attention to detail and accuracy in handling financial data
Strong communication and interpersonal skills
Proficiency in banking software and digital platforms
Ability to work independently and manage time effectively in a remote environment
Must have a reliable internet connection and a quiet, dedicated workspace
Benefits 100% remote work flexibility
Competitive hourly pay: $17 - $21
Paid training and ongoing professional development
Flexible working hours, including evening and weekend availability
Opportunities for advancement in banking and finance
Supportive and inclusive team environment
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