Branch Manager

Lead the Team. Run the Operation. Own the Outcome.Most branch manager roles report up to a corporate hierarchy. This one reports to twin brothers who grew up in the business and still answer the phone.If you're a hands-on operations leader who wants to run a branch, develop a team, and deliver for customers every day, somewhere your work is actually seen, this could be the most rewarding role of your career.United Air Filter is growing, and our Greensboro location is at the center of that growth. We care deeply about integrity, performance, and treating people like family. We take growth seriously, and we take doing things the right way just as seriously.Who We AreFor over 58 years, United Air Filter has built a reputation for quality products, reliable performance, and superior value across the air filtration industry. From disposable panel filters to HEPA filtration, we partner with our customers to deliver improved indoor air quality, lower costs, and longer service life, backed by friendly service and the experience to solve unique filtration challenges. We are a third-generation family-owned business, now led by twin brothers William and Thomas Kinney, and we believe taking care of our people is just as important as taking care of our customers. That's why we lead with strong values, genuine relationships, and a real commitment to work/life balance.Our core values guide everything we do:We are easy to do business withWe deliver unique, cost-saving solutionsWe keep our promises and exceed expectationsWe share success through accountability and teamworkWhat You'll OwnA note on the team you're inheriting: The Greensboro branch isn't a turnaround. The team averages five years of tenure and knows the work. Your job is to lead them well, support what's working, and find the next level of performance together.Operations LeadershipRun day-to-day warehouse operations including inventory, receiving, fulfillment, and logisticsEnsure orders are picked, packed, and delivered accurately and on timeMaintain a safe, organized, and efficient facilityService Division OversightOversee service operations, scheduling, and field executionEnsure technicians are equipped, trained, and delivering quality workDrive consistency, productivity, and customer satisfaction across every jobTeam Leadership & DevelopmentLead, coach, and develop a team of 6–10 across warehouse and serviceHire, train, and hold the team accountable to clear standardsBuild a culture of safety, accountability, and pride in the workCustomer ExperienceRepresent United Air Filter professionally in customer interactions, escalations, and on-site situationsResolve operational issues quickly and keep customers informedPartner with the business developer and sales team to support key accounts and deliver on customer commitmentsPerformance & GrowthIdentify and execute on improvements that move the needlePartner with leadership on planning, forecasting, and growth initiativesYou bring:5–8 years of progressive operations or branch management experienceDirect people management experience (required): a track record of leading, developing, and holding teams accountableStrong operational instincts, comfortable in a warehouse, on a service call, and in a leadership meetingExcellent communication, organization, and follow-throughA lead-from-the-front mindsetBonus points for experience in:Air filtration, HVAC, industrial distribution, or technical B2BService/field operations leadershipWarehouse and inventory managementCustomer-facing or account management rolesWhy This Role Is DifferentReal ownership of a branch and a team, not just a slot in the org chartDirect access to leadership and a voice in how we growLong-term career growth as the company scalesA values-driven, family-owned culture that respects work/life balance