Vice President, Business Transformation

SummaryJoin Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry. Founded in 1999, Aperia offers business intelligence, risk management, compliance, and customer intelligence platforms. With offices in Dallas, Washington DC, and Vietnam, Aperia is a fast-paced, global organization that strives to improve efficiency in compliance, risk, and customer service operations. Aperia's clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government entities. A career at Aperia promises a great challenge, culture, and opportunities to forge your own path.Vice President, Business TransformationOur client is a global leader in financial services technology, delivering innovative, end-to-end solutions that empower businesses and consumers in a fast-evolving digital economy, transforming how financial services are delivered, driving customer success, and accelerating growth.This team provides secure, scalable payment processing and integrated commerce solutions that help merchants optimize operations, improve customer experience, and grow revenue across channels and geographies.Key responsibilitiesTransformation strategy & delivery: Define and lead the multi-year transformation roadmap, streamline operations, and enable global scale. Set governance, KPIs, and reporting cadence to ensure measurable progress and accountability.Change management: Lead organizational and cultural change efforts to embed new processes, tools, and behaviors for sustained adoption.Client experience optimization: Collaborate with commercial, product, and technology teams to reimagine the end-to-end merchant journey, focusing on simplicity, speed, and value creation.Stakeholder engagement & influence: Act as a trusted advisor to senior executives; present insights, build consensus, and influence strategic decisions. Oversee cross-functional initiatives spanning technology, product, operations, risk, compliance, and CX.Team leadership: Recruit, develop, and lead a high-performing transformation team capable of delivering results in a fast-paced, global, matrixed environment.Required QualificationsBachelor's degree in business, finance, operations, or related field. MBA or equivalent preferred.12+ years of progressive leadership experience in strategy, operations, consulting, or transformation roles.Significant experience leading complex transformation programs, including governance and performance measurement.Background in management consulting (Big 4 or top-tier strategy firms) highly valued.Deep knowledge of financial services, fintech, and payments ecosystems.Experience working with technology and operations in a global, matrixed organization.Exceptional analytical, communication, and stakeholder-influence skills.Results-driven, entrepreneurial mindset with resilience and adaptability.Preferred / DifferentiatorsProven track record of delivering measurable revenue, cost, or experience improvements from transformation programs.Experience scaling global merchant or payments products/operations.Familiarity with modern product delivery models (Agile, product-led operating models) and change-management frameworks.What we offerOpportunity to shape the future of a core global business unit and influence enterprise strategy.Collaborative, inclusive culture with career growth and leadership development.Competitive compensation and benefits.Eligibility RequirementsMust be willing to submit to a background investigation and drug test as part of the selection process.This position is not eligible for visa sponsorship. Applicants must have authorization to work in the country without the need for sponsorship.Job TypeFull-TimeScheduleMonday to FridayLocationOn-site New York CityBenefitsHealth insuranceHealth savings accountDental insuranceVision insurance401(k) matchingLife insurancePaid time offParental leaveDisability insuranceChildcare assistanceEducation reimbursementFitness membershipVolunteer time offHow to applyPlease submit your resume and a brief cover note highlighting relevant transformation experience and impact.J-18808-Ljbffr