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Patient Access Rep I - CSRC AHSP Registration and Operations - Part-Time, On-Site, Days
**Job Description****Are you ready to bring your skills to a world-class healthcare organization recognized as one of the top ten in the United States? Come join our team!**Patient Access Representatives are responsible for providing patients with a welcoming experience, while facilitating patient's access to care. The Patient Access Representative I (PAR I) performs a variety of Patient Access activities for patients throughout the Medical Center for Inpatient, Outpatient and/or Emergency Services. The Patient Access Representatives are cross trained to support roles and responsibilities throughout Patient Access, Scheduling, Pre-Registration, Financial Clearance, Referrals, Authorizations, Financial Counseling, and Patient Arrival & Registration. The PAR I must have thorough knowledge and understanding of insurance policies and procedures to determine insurance eligibility, benefits, and authorization requirements, Third Party Liability (TPL), Medi-Cal / Medicare eligibility verification, Workers Compensation eligibility, provide patient estimates, determine patient liability and secure cash deposits (co-pays, deductibles, cash packages). Provides superior customer service through all personal and professional interactions with all customers within the Cedars-Sinai Health System.**Primary Duties and Responsibilities:**+ Performs all Patient Access activities Scheduling, Pre-Registration, Financial Clearance, Referrals, Authorizations, Financial Counseling, and Patient Arrival/Registration, as assigned.+ Obtains, verifies and updates patient demographic, financial information, insurance eligibility and benefits, to ensure patients are financial cleared for services and data accuracy in the system.+ Performs proper system search to secure a medical record number or assign a new one without duplication. Consistently follows CSMC Patient Identification Policy when assigning and verifying MRN.+ Performs proper selection of physician(s) Referring, Attending, Admitting and PCP. Recognizes privileging issues (physician suspensions) and follows appropriate procedures.+ Determines and explains patient estimates and financial obligations and collect funds to meet individual and department cash collection goals.+ Ability to clearly explain registration and consent forms to the patient and obtain necessary signatures.+ Maintains patient confidentiality.+ Monitors and resolves WQs and Scorecard errors daily and without exception.+ Knows and adheres to state, federal and regulatory requirements, and CSMC policy specific to the admissions department.**Qualifications****Education & Experience Requirements:**+ High School Diploma/GED required. Assoc. Degree/College Diploma in Hospital Administration or equivalent preferred.+ One (1) year of customer service experience, preferably in a healthcare or service-oriented setting required.+ One (1) year of healthcare experience working in Patient Access or Revenue Cycle department, physician office, healthcare insurance company, and/or other revenue cycle related roles preferred.Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.
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