Learning Experiences Supervisor (MA5) DOH8373

JOB Learning Experiences Supervisor (MA5) This is a remote project position that will be funded through 11/30/2027. Learning and Growth Experience Team (LGET) - Join us in creating an exceptional workplace experience at every turn! Be part of a team that's all about enhancing your career journey and the well-being of our employees. The Learning and Growth Experience Team (LGET) creates, facilitates, and promotes learning and growth opportunities for you at every stage of your career journey with DOH. LGET is a pivotal member of our dynamic Employee Experience Program (EXP). The EXP team is dedicated to crafting and delivering fulfilling, engaging, and inclusive experiences at five pivotal moments in every employee's journey with DOH: Talent AcquisitionOnboardingLearning and GrowthLeader DevelopmentEngagement and Well-being What You Will Do: As the Learning Experiences Supervisor, you will lead the Learning Experiences Team as part of the Learning and Growth Experiences Team (LGET). Under your guidance this team will design and deliver synchronous and asynchronous learning opportunities, emphasizing diversity, equity, inclusion, belonging, and accessibility throughout the process. Leveraging your expertise in program management, workplace learning, instructional design, facilitation, eLearning, and DEI, you will lead the Learning Experiences Team to deliver impactful, engaging, and inclusive learning opportunities. Your strategic approach to identifying and translating essential knowledge and skills into effective training programs will play a pivotal role in driving the organization toward its transformational goals. Collaborating closely with the Learning and Growth Experiences Manager, you will contribute to the success of the Employee Experience Program by implementing workforce interventions that align with DOH’s strategic vision. Expectations and Responsibilities: Manage agencywide learning programs, ensuring alignment with DEI and enterprise requirements.Supervise a team of highly-skilled designers, facilitators, and a program specialist.Develop and manage policies for mandatory learning experiences.Align learning programs with strategic goals of the learning and growth experiences team.Interpret and apply state mandates, incorporating directives like OFM State Human Resources 23-01.Conduct research to enhance workplace learning experiences.Analyze current needs and workforce environment, adjusting programs accordingly.Create and manage vision and strategic plans for learning experiences.Implement strategies to meet agency and program objectives.Identify and address equity gaps and barriers to DEI in learning experiences.Advocate for resources needed to achieve strategic goals.Manage learning experience projects, measuring outcomes and progress.Advise and conduct pilot testing for compliance with accessibility requirements.Ensure agencywide activities comply with statewide learning and growth best practices.Lead special projects to innovate and transform learning experiences.Co-lead DOH Training Community of Practice and collaborate with key partners.Present Learning and Growth Experiences Team programs to agency leaders.You Will Be Successful at the DOH If: You embrace cultural humility by honoring diverse perspectives and cultures.You are committed to equity and inclusion, removing barriers, championing social justice, and fostering a sense of belonging.You use an outward mindset to make impactful contributions, blending your personal expertise with collaborative achievements.You excel at problem-solving and crafting effective solutions while communicating clearly across different mediums.You are dedicated to customer service and navigate diverse interactions to build strong organizational relationships.Your technical competence shines, making you an invaluable asset to our team! Location and FlexibilityWe value work-life balance and offer the convenience of remote work! This position will give you the option to work from home or from the closest DOH facility. Attending in-person events or working In-office is rarely required and would be scheduled in advance. This is a remote home-based position available to applicants residing anywhere in Washington State, as well as those living near the Oregon/Washington border and the Idaho/Washington border. What We’re looking for – Required Qualifications: We value all relevant experience, whether paid or unpaid and your diverse experiences can make a difference in this role. To be considered for this position, you must meet one of the required qualification options listed and any additional qualifications included in the required qualifications section. Education can substitute for experience on a year-for-year basis. Option 1: Six (6) or more years of experience designing and delivering learning experiences for adults or managing employee support programs. Option 2: An associate degree AND four (4) or more years of experience defined in option 1. Option 3: A bachelor’s degree in education, psychology, information technology, visual/graphic design, communication studies, business administration, or related field AND two (2) or more years of experience defined in option 1 Option 4: A master’s degree in adult education and training, lifelong learning, educational technology, educational design, instructional design, or related field AND One (1) year of experience defined in option 1 Experience using the following technical tools and software: Microsoft O365 programs.Word processing tools (e.g., Word, Adobe Pro, Google Docs, etc.).Virtual meeting tools (e.g., Zoom, Teams, GoTo Meeting, etc.).Presentation software (e.g., Microsoft PPT, Google Slides, Prezi, etc.).Preferred Qualifications: The qualifications below are what would make you a strong fit for this role. While these aren’t required, having them can help you stand out as a candidate.Professional certification in equity, diversity, and inclusion.Experience using Microsoft Excel for registration and participant tracking or related functions.Experience using SharePoint or other cloud-based file organization system for document management.Professional certification in instructional design, accessibility, facilitation, or learning program management.Employment experience in a WA State government agency.Benefits and LifestyleWe prioritize your work-life balance and offer one of the most competitive benefits packages nationwide, tailored to support your lifestyle. Discover more about "Why DOH" by visiting Work@Health. Who We Are: The Office of People Services - Join us in creating an exceptional workplace experience at every turn! Be part of a team that's all about enhancing your career journey and the well-being of our employees. Our dynamic team drives people operations for the DOH and is comprised of three distinct areas: Chief of People Office: The heart of our strategic HR initiatives.Business HR: Where HR business partners, classification and compensation experts, labor relations specialists, and reasonable accommodations and protected leave professionals collaborate to support our workforce.Employee Experience Program (EXP): Our passionate EXP team is dedicated to crafting and delivering fulfilling, engaging, and inclusive experiences at five pivotal moments in every employee's journey with DOH: Talent AcquisitionOnboardingLearning and GrowthLeader DevelopmentEngagement and Well-being We are the Washington State Department of Health (DOH)At DOH, we safeguard public health in an ever-evolving world. Through collaboration with local health jurisdictions and state, federal, and private partners, our programs, and services impact every Washingtonian and visitor daily. We're driven by Equity, Innovation, and Engagement, as outlined in our Transformational Plan for the future of Washington health. Conditions of Employment: I am prepared, with or without accommodations, to do the following: Commit to a full-time 40-hour work week schedule (flexible work schedule requests must be approved by supervisor).Communicate through applications such as MS Teams and MS Outlook, and by phone while working remotely.Adjust my work schedule occasionally to align with business needs, which may entail working evenings and weekends.Perform my job duties either remotely from home or in-person at the designated DOH site location.Occasional travel may be necessary, sometimes requiring overnight stays or trips out of state. You must be able to legally drive a vehicle or arrange alternative transportation for state business.Engage in emergency response exercises and high-priority assignments as assigned during emergency events.This position does not have union representations and is not covered by a Collective Bargaining Agreement (CBA).APPLICATION DIRECTIONS: To apply, click "Apply" and complete the application. Attach your resume, cover letter, and at least three professional references (including a supervisor, a peer, and someone you’ve supervised or led, if applicable). Do not include private information such as social security numbers or year of birth. Make sure to document your years of experience in this field or area of work along with any tools, applications, software, etc. listed in the qualifications section of this job posting. Do attach the following: ResumeCover letterReferencesDD-214 (if applicable)DO NOT include or attach the following: REMOVE personal photos – DO NOT submit any documents containing personal photos. TranscriptsCertifications or DiplomasProjects or PortfoliosLetters of RecommendationVeterans Preference: Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or cover any personally identifiable data such as social security numbers and birth year. Equity, Diversity, and Inclusion: We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve. DOH is an equal-opportunity employer. We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran’s status, military status, genetic information, sexual orientation, gender expression, or gender identity. Questions and Accommodations: If you have questions, need accommodation in the application or selection process, or need information in an alternative format, contact Shawnelle Goalder at shawnelle.goalder@doh.wa.gov. For general DOH recruitment questions, email the Talent Acquisition Team at employment@doh.wa.gov. Deaf or hard of hearing contact Washington Relay Service at 7-1-1; individuals outside of Washington State contact Washington Relay Service at 1-800-833-6874. Technical Support: Reach out to NEOGOV directly at 1-855-524-5627 for technical support and login issues. SUBSCRIBE to DOH Job Alerts SUPPLEMENTAL INFORMATION This recruitment may be used to fill positions of the same job classification across the agency. Once all the position(s) from the recruitment are filled, the candidate pool may be used to fill additional open positions for the next sixty (60) days. Only applicants who follow the directions and complete the Application Process in-full will have their responses reviewed for consideration. Experience and education selected, listed, or detailed in the Supplemental Questions must be verifiable on the submitted applicant profile.