Underwriting Assistant

Location Wayne, United States Job type Full-Time Work mode Hybrid Job level Professional Job ID 13400 Company HSB Employment type Regular Area of expertise Claims & Underwriting Location Hybrid role. 3 days a week at our office in Wayne, PA. Job Description Provide support to Underwriting by qualifying accounts according to HSB guidelines. Research property locations for prior coverage and losses, assign occupancies to locations using established performance standards that are responsive to marketing, underwriting, retention and services goals. Focus on special handling and highly serviceable accounts (HAS), including hospitals, municipalities and colleges. Take inbound phone calls and communicating with brokers/agencies, customers and internal departments. Education and Experience Bachelor’s degree or equivalent work experience is required Experience in providing exceptional customer experience and handling customer escalations Experience with internet research Knowledge and Skills Excellent data entry, telephone and PC skills. Familiar with MS Office Suite Proficient in Excel with the ability to create, format, calculate and report Good verbal and written communication skills Strong problem solving, analytical and presentation skills Attention to detail Ability to multi-task, prioritize tasks and ensure assignments are delivered on time At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services. We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Your Benefits With us, you get more than just an exciting job. Enjoy a wide range of employee benefits tailored to your wellbeing and development. Please note that regional differences may apply. Competitive Salary We provide fair and competitive compensation that reflects your performance and commitment. Company performance-based Incentives In addition to your salary, our variable compensation approach allows you to share in Munich Re's success. Recognition and Special Rewards We recognise outstanding individual contributions through a variety of targeted rewards and incentives. Retirement Planning We support your long-term financial wellbeing with retirement solutions aligned with local regulations. Inclusive Workplace Culture We foster a respectful, inclusive, and values-driven environment. Learning & Development We offer tailored learning opportunities with a strong focus on core skills and business-critical knowledge. Work-Life-Balance Supporting your ability to balance family, leisure, and your career. Health & Wellbeing We support your physical and mental health through a range of programs and activities in each location.