ACS- Bilingual Spanish Call Center Telephone Banker- Jacksonville, FL

Job Title:ACS- Bilingual Spanish Call Center Telephone BankerAddress:Jacksonville, FLJob DescriptionAssist clients through incoming calls with needs for credit and short-term lending. Address card servicing and sales opportunities by asking probing questions. Respond to customer inquiries and concerns, creating customized solutions. Sells and fulfills banking products including credit cards and accounts. Manage risk in every transaction leveraging available tools. Create a positive client experience through active listening.Critical InformationWork schedule includes weekends and holidays; various shifts available after training. This position requires being in-office to support collaboration and engagement.Education/Licenses NeededHigh School Diploma / GED / Secondary School or equivalent. Bilingual Spanish required.Benefits:Benefits are available to full-time employees after 90 days of employment. A 401(k) with company match is available after 1 year of service. This is an AI-formatted job description; recruiter confirmation required.