Razzoos Server

Position Overview: Serves food and drinks, including alcoholic beverages, to guests in a friendly and timely manner Greet guests Deliver hospitality to every guest Back up host team Offer assistance with menu; explain menu Suggest food/drink items Defer all guest questions regarding allergies to the Manager on Duty Conduct age verification for alcohol service following ABC requirements and Company procedures at all times Manage guest liquor consumption effectively and in accordance with ABC requirements and Razzoo’s Liquor Service Agreement Write down and repeat all orders Ring in orders correctly Expedite and garnish food orders as necessary Auction off food at delivery and offer drink refills Continuously pre-bus and handle on-going drink maintenance Deliver check after table is clear, or upon request from guest Run food Take check when guest is ready Thank and invite guest to return Collect payment for all purchases following appropriate Company procedures Reconcile Cash Out and account for all monies owed at end of each shift Know liquor brands, basic liquor drinks and Razzoo’s specialty drinks Opening, running and closing side-work duties (ie. roll silverware, clean trays, clean and set tables, sweep station, stock beverage stations as needed) Alert appropriate personnel to immediately empty trash cans after broken glass has been disposed in them Wash and sanitize hands after removing trash, eating and drinking, using the bathroom, touching own face or hair, or handling food prep Maintain a clean and safe environment reporting any unsafe procedures or conditions to anyone in management Participate in executing birthday celebrations Comply with all applicable federal, state and local statutes as well as Razzoo’s policies and procedures Perform additional responsibilities as requested by a manager at any time Licensing Requirements: ABC Certification – as required by state or local laws Food Handlers Certification – as required by state or local laws Experience/Education/Knowledge: Experience in full service restaurant environment is helpful, but not required Successful completion of Razzoo’s training for this position required Must be of legal age to serve liquor in compliance with federal, state or local laws Physical Demands: Must be able to bend, stoop, lift and carry items (ice, plates, trash, etc.) up to 30 lbs. Move about the dining and kitchen areas quickly and carefully Stand/walk during entire shift Enter and exit kitchen with full hands Climb ladder when reaching for items that are on upper shelves Ability to hear with accuracy over loud background noise 20/20 Near Vision, with correction – the ability to see details at close range (within a few feet of the observer) Manual Dexterity – the ability to quickly move hand, hand and arm, or two hands to grasp, manipulate or assemble objects Working Conditions: Fast-paced environment Narrow spaces between dining tables and in kitchen area Several guests and co-workers moving about at same time Several guests or tasks to attend to at one time Background noise, i.e., guests and employees speaking simultaneously, equipment noise and background music Exposure to hot (kitchen) and cold (walk-ins) temperatures