Field Physician Account Manager - Growth in Diagnostics

Job DescriptionWe Provide Solutions. Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact, and a clear dedication to service. It's about providing clarity and hope.The Physician Account Manager is responsible for driving territory growth and profitability through providing service and the resolution of issues in support of several sales territories. The Physician Account Manager does not have call point ownership on any of the accounts within the geography. Close cooperation with Physician Account Executives is essential to support the collaborative selling model.This is a field-based sales position. The territory encompasses Long Beach, Redondo Beach, Carson, Torrence, Compton, San Pedro, and surrounding areas.At target, the compensation is $100,000-120,000. This includes a base salary and sales incentive. There is the potential to earn higher, as the sales incentive is uncapped at Quest Diagnostics. Base salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered.Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:Company Vehicle and Gas CardSales Incentive PlanBest in Class Commercial New Hire TrainingCommercial-Specific Leadership Development ProgramMedical/Prescription DrugsDentalVisionFlexible Spending Accounts (FSAs)Supplemental Health Plans401(k) Plan - Company match dollar-for-dollar up to 5%Employee Stock Purchase Plan (ESPP)Supplemental Life InsuranceDependent Life InsuranceShort- and Long-Term Disability buy-upBlueprint for WellnessEmotional Well-Being ResourcesEducational AssistancePaid time off / Health TimeResponsibilities:Manage accounts through ongoing business reviews of service, logistics, and supplies to identify customerneedsEnsure customer retention by maintaining relationships with current accountsDrive growth in their assigned Key AccountsIdentification and pursuit of up-selling and cross-selling opportunities in cooperation with Physician Account Executives or "Specialty" Account Executives.Partner with Physician Account Executive to resolve account specific service issuesPartner with Customer Solutions Group to facilitate, prioritizeand resolve customer service issuesEscalate service issue non-resolution as appropriateLeverage all tools and resources (including data, sales portal, target lists; Marketing Department, Laboratory resources, and regional resources as needed)Provide continuing education to the customer on new technologies and laboratory testingEnsure compliance with company policies and government regulationsComplete all administrative tasks thoroughly and promptlyFollow up communications with Physician Account Executives and customersQualifications:Required WorkExperience:Three to four years of experience in sales or with account ownershipKnowledge:Knowledge of Healthcare Industry and general economics of business.Skills:Ability to develop and sustain strong customerrelationships;strong planning and organizational skillsExcellent oral and written communication and presentation skillsSolid PC skill including Microsoft Software.EducationBachelor's Degree Business, Marketing or Life Sciences (Required)Licenses and CertificationsValid driver's license (Required)57164Quest Diagnostics honors our service members and encourages veterans to apply.While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.J-18808-Ljbffr