Inside Sales Representative - Construction Supply

ApplyDescriptionJoin One of the Fastest Growing Construction Supply Distributors in the CountryNEFCO is a leading construction supply distributor serving professional contractors across the Northeast, Mid-Atlantic, Midwest and beyond. With more than 70 locations, continued expansion through acquisitions and new branch openings, and significant investment in our people and operations, NEFCO is building something special.Recognized as a Great Place to Work and backed by strong long-term investment, NEFCO offers employees the opportunity to grow their careers alongside a company experiencing tremendous momentum.If you are competitive, customer-focused, and motivated to grow professionally, this is an opportunity to join a high-performing team with real advancement potential.Position SummaryThe Inside Sales Representative plays a key role in supporting contractor customers, driving branch sales growth, and delivering an exceptional customer experience. This position is responsible for managing quotes and orders, supporting project needs, and partnering closely with outside sales, purchasing, and operations teams to keep customers moving. This is an excellent opportunity for someone who enjoys a fast-paced environment, thrives on relationship building, and wants to grow within a rapidly expanding organization.CompensationCompetitive base salary plus performance incentivesAnnual bonus opportunities tied to branch and individual performanceComprehensive benefits package including medical, dental, vision, 401(k), PTO, and paid holidaysWhat Success Looks LikeSuccessful Inside Sales Representatives at NEFCO become trusted partners to customers, consistently deliver responsive service, and contribute to branch sales growth. Top performers are often given opportunities to advance into Outside Sales, Branch Leadership, Operations Management, and other growth roles throughout the organization.What You’ll DoServe as a primary point of contact for customers regarding pricing, product availability, order status, and project support.Process quotes and sales orders accurately and efficiently through NEFCO’s ERP system.Build strong customer relationships through responsive communication and exceptional service.Identify opportunities to increase sales through upselling, cross-selling, and proactive customer engagement.Support branch and company sales initiatives while helping achieve revenue and gross profit goals.Coordinate with purchasing and operations teams to source non-stock materials and meet customer timelines.Communicate effectively with customers, vendors, outside sales representatives, and branch leadership to ensure smooth order execution.Maintain strong product knowledge across NEFCO’s construction supply offerings and vendor programs.Participate in ongoing training, vendor education, and weekly team meetings focused on sales performance and customer success.Contribute to a collaborative, team-oriented environment focused on continuous improvement and winning together.Why Employees Choose NEFCORapidly growing company with strong career advancement opportunitiesCollaborative and entrepreneurial culture where employees can make an impactStable industry with long-term growth potentialLeadership team committed to investing in employees and promoting from withinOpportunity to work alongside experienced professionals in construction supply distributionFast-paced environment that rewards initiative, accountability, and resultsRequirementsQualifications1–3 years of inside sales, customer service, or distribution industry experience preferredConstruction supply, industrial distribution, electrical, plumbing, HVAC, fastener, or related industry experience is a plusStrong communication and relationship-building skillsAbility to multitask and perform effectively in a fast-paced, high-volume environmentDetail-oriented with a strong sense of urgency and accountabilityProficiency with Microsoft Office Suite and ERP systems; Eclipse experience preferredTeam-oriented mindset with strong problem-solving abilitiesAssociate’s or Bachelor’s degree preferred; equivalent experience consideredEssential FunctionsFrequent keyboarding and computer useAbility to communicate verbally in person and via telephoneAbility to read and process written and electronic documentsAbility to remain stationary for extended periods while working at a workstation