Personal Banker

Job DescriptionThe Personal Banker is responsible for acquiring new consumer and small business customers and expanding relationships with existing customers. He or she serves as a proactive member of the branch team as the initial sales and service contact for new and existing customers. The Personal Banker recognizes complex product and financial services opportunities as well as refers to Investment Services, the Residential Mortgage Lending Department, and commercial banking to help customers achieve their financial goals and the team to achieve business goals. He or she serves as a backup-teller and performs a variety of functions in paying and receiving as well as serving as a backup-loan assistant performing a variety of functions in preparing and filing documents, tracking insurance, maintaining loans as needed, and reviewing loan applications to verify completeness.QualificationsMust be at least 18 years oldHigh school diploma or GED requiredCustomer service experience, including cash handling, requiredBanking experience preferredKnowledge of bank operations, policies, and procedures preferredAble to operate related computer applications and business equipment, including adding machine, typewriter, copy machine, coin and money counting machines, telephone, scanner, and branch capture machineProfessional appearance, dress, and attitudeResponsibilitiesRepresents the Bank in a courteous and professional mannerVerifies transactions, monitors deposit amounts, examines documents for proper endorsement and negotiability, and detects and resolves discrepancies promptlyMaintains security of assigned work area, places cash in teller drawer, and locks all drawers when leaving work areaEnsures that customers' requests and questions are promptly resolvedMaintains privacy of customer account informationDirects calls to appropriate person/department as necessary and records and relays messages as appropriatePerforms file maintenance and account changes as needed, such as address changes, etc., and stays up to date on pending documentation, such as verifying accounts opened by other branch personnelPresents and explains Bank services and products to customers and assists in meeting their financial needsOpens and closes accounts by obtaining information from the customer and entering into the computer systemInterviews, takes applications, gathers information, and processes preliminary documentation on loan requestsOperates teller terminal, processes assigned cash and transactions, and balances at end of daySeeks opportunities to refer products and services for increased business to the BankEnters loan information into automated software approval systemsAssists in servicing loans by processing such items as payments, payoffs, problem loan workout arrangements, loan draws, address changes, payment extensions, collateral releases, and payment due date changesAdvises customers of loan approval or denial and explains loan denials precisely and clearly to customersCoordinates and processes loan closings and ensures loan documents are explained and acknowledged with customers and all disclosures are providedHelps other area personnel as requiredKeeps management informed of area activities and any significant problems or concernsCompletes special projects as assignedCompany DescriptionD.L. Evans Bank is a community bank and has been since 1904. For many years, we have provided premier banking services to the residents of Southern Idaho and Northern Utah while fostering a working environment for our employees dedicated to teamwork and excellent customer service. If you are a dynamic and customer-driven individual, whether an experienced banker or just beginning your career, we encourage you to continue with this applicant friendly, online job application!D.L. Evans Bank is an Equal Opportunity Employer – veterans/individuals with disabilities. VEVRAA Federal Contractor. EOE/AA/Vets/IWD.BenefitsMedical InsuranceDental InsuranceVision InsuranceFSA401(k)Employee Stock Ownership PlanPaid VacationSick TimeLife InsuranceLong-term Disability Insurance