Prescription Benefit Specialist (Remote)

Customer Service Representative - Prescription Benefits Join a customerfocused team where youll make a real impact by helping members understand and use their prescription benefits. This role is ideal for someone who enjoys problemsolving, clear communication, and delivering empathetic service in a highvolume environment.*What Youll Do *Handle 30-50 customer interactions per day via phone and email, answering questions about prescription benefitsResearch and resolve benefit issues using healthcare systems, identifying needs quickly and providing accurate solutions*Top Skills *2+ years of call center experience (medical or insurance experience preferred)Comfortable working with multiple systems and tools, including email, Excel, and WordSchedule RequirementMust be available to work any shift during hours of operationHours of Operation: Monday-Sunday, 7:00am-8:00pm CSTPay: $19.93/hourJob Type & LocationThis is a Contract to Hire position based out of Jacksonville, FL.Pay and BenefitsThe pay range for this position is $19.93 - $19.93/hr.Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan - Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a hybrid position in Jacksonville,FL.Application DeadlineThis position is anticipated to close on Apr 3, 2026.h4>About TEKsystems:Were partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. Thats the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.About TEKsystems and TEKsystems Global ServicesWere a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.