General Manager – Commercial Print & Graphics Operations

General Manager – Commercial Print & Graphics OperationsSanta Fe, New MexicoEstablished, rapidly growing commercial print and graphics company seeking an experienced General Manager to oversee day-to-day operations, production workflow, staff leadership, customer service, and administrative management.We provide commercial print, wide format graphics, finishing, mailing, and fulfillment services for businesses, organizations, and government clients throughout New Mexico. Our company is focused on building scalable systems, operational consistency, and long-term stability as ownership transitions away from daily operational involvement over time.This is a leadership role with significant operational authority and long-term growth potential for the right candidate.ResponsibilitiesOversee daily shop operations and production workflowManage scheduling, priorities, deadlines, and job trackingLead and supervise a small production staff of 6 to 7 peopleCoordinate customer communication and issue resolutionMaintain production efficiency, quality control, and accountabilityAssist with estimating, purchasing, vendor coordination, and inventory managementDevelop and improve standard operating procedures (SOPs) and workflow systemsMonitor KPIs, production performance, and turnaround timesHelp create a structured, process-driven operational environmentWork closely with ownership on reporting, planning, and operational improvementsPreferred ExperienceCommercial print, sign shop, graphics, direct mail, or production manufacturing experience strongly preferredExperience managing production teams and operational workflowFamiliarity with digital printing, wide format, finishing, and production schedulingExperience with MIS, workflow, or production management software is a plusStrong organizational, communication, and leadership skillsComfortable using production software, spreadsheets, and digital communication toolsAbility to remain calm, organized, and solution-oriented in a fast-paced production environmentIdeal CandidateWe are looking for someone who:takes ownership and accountabilitycommunicates clearly and professionallycreates structure and consistencyleads both people and processes effectivelyproactively solves problemsvalues operational efficiency and continuous improvementwants a long-term leadership opportunitySuccess in This Role Looks LikeJobs moving efficiently through production and shipping on scheduleStaff operating with accountability and clear expectationsCustomers receiving responsive communication and consistent qualityProduction systems becoming increasingly organized and scalableOwnership spending less time managing day-to-day operationsCompensation$70,000–$90,000 depending on experiencePerformance-based incentives and bonusesPaid time offLong-term growth opportunity and operational leadership potentialLocationSanta Fe, New MexicoTo apply, please send your resume along with a brief introduction outlining your operational leadership and production management experience.