Administrative / Office Assistant

MATCHBOOK LEARNINGWendell Phillips School 63 | Indianapolis, IndianaAdministrative AssistantFront Office | Full-Time, SalariedSalary: $43,000 – $45,000 | Hours: 7:00 AM – 3:30 PM | Bilingual (English/Spanish) RequiredOur VisionAt Matchbook Learning, our vision is simple: every child is known, loved, and flourishing. We are a tuition-free public charter school proudly rooted in the Haughville neighborhood of Indianapolis, serving K–8 students at Wendell Phillips School 63. Approximately 49% of our families are Multilingual Learner families, and our front office is often the first and most frequent point of contact they have with the school.We are a school where every family deserves to feel welcomed, respected, and heard — and the Administrative Assistant plays a central role in making that a reality every single day.About This RoleThis is not a typical front office job. At Matchbook Learning, the Administrative Assistant is a vital part of a mission-driven team, working alongside a highly knowledgeable and skilled Office Manager who will support you, guide you, and set you up for success from day one.You will be the warm, professional face that greets families when they walk through the door and the calm, organized presence that keeps the front office running smoothly behind the scenes. If you are bilingual, people-oriented, organized, and thrive in a fast-paced environment where every day matters— this role was made for you.You will also be supported by an on-site Nurse Practitioner/Physician Assistant, meaning student medical situations are handled by a healthcare professional — not you. You can focus on what you do best: serving families and keeping the office running.Key ResponsibilitiesServe as the welcoming, professional first point of contact for students, families, staff, and visitors - in person and by phoneAnswer and manage high-volume phone calls with professionalism and warmthCommunicate clearly and fluently in both English and Spanish to support our multilingual familiesSupport student attendance processes, including daily tracking and record updatesAssist with student enrollment — including family outreach, phone calls, and documentation — with some flexibility in how and when this work is completedMaintain student files, office records, and documentation with accuracy and confidentialityUse spreadsheets and school management systems to support daily operationsAssist with filing, copying, scanning, and general clerical tasksSupport arrival, dismissal, and other daily school operations as neededPerform additional duties as assigned by the Office Manager or school leadershipQualificationsRequired:Bilingual in English and Spanish — requiredStrong customer service skills and a genuinely welcoming, professional demeanorExcellent organizational skills and ability to manage competing prioritiesPunctual, reliable, and consistent — families and colleagues count on youComfortable using spreadsheets, email, and basic office technologyAbility to handle confidential information with discretion and professionalismQuick learner who adapts well to a dynamic, fast-paced environmentPreferred:Prior experience in a school, healthcare, or community-facing office settingFamiliarity with student information systems or school management softwareExperience supporting enrollment or family outreachPaid Time Off — The Full PictureOne of the most compelling parts of working at Matchbook Learning is the time off. In addition to 10 PTO days, you will receive the following fully paid breaks that do not count against your PTO:5 days Fall Break - One full week — fully paid5 days Thanksgiving Break - One full week off — fully paid10 days Winter Break - Two full weeks — fully paid5 days Spring Break - One full week — fully paid5 days Summer Summer Break - One week in summer (near July 4th) — fully paid10 PTO Days Your personal days — use them as you need. That is 6 weeks of paid time off per year — in addition to your 10 PTO days. This is a rare and meaningful benefit that reflects how much Matchbook Learning values the wellbeing of its entire team.What We Offer✓ $43,000 – $45,000 salary. ✓ 6 weeks paid breaks (see above)✓ Health & dental insurance ✓ 7:00 AM – 3:30 PM schedule✓ 5% 401(k) match — dollar for dollar. ✓ On-site Nurse Practitioner / PA✓ Vested at 90 days ✓ Skilled, supportive Office Manager✓ 10 PTO days per year ✓ Mission-driven, team-oriented culture✓ $1,500 perfect attendance bonus ✓ Bilingual, welcoming school communityYou Will Not Go It AloneThe Administrative Assistant works closely with and is directly supported by a highly skilled and experienced Office Manager. Beyond that, you will be part of a well-staffed school with a full leadership and support team including:Office Manager — your direct supervisor and day-to-day guideAssistant Principal of Academics & Tier 1 Instructional SystemsAssistant Principal of Student Supports & Tier 3 BehaviorTwo School CounselorsMLL Director and Two MLL Academic SpecialistsLarge bilingual staff throughout the buildingDean of Students and Dedicated Restorative TeamEngagement & Events CoordinatorOn-site Nurse Practitioner / Physician AssistantWhy Join Matchbook?The front office at Matchbook Learning is not just an administrative hub — it is the heartbeat of the school community. When a family walks in unsure of what to expect, you are the person who makes them feel they are in the right place. When a student arrives for the first time, you help set the tone for their entire experience.This role offers stability, purpose, a genuinely supportive team, and one of the most generous time-off packages you will find in any school setting. If you are bilingual, organized, and care about making a real difference in the lives of Indianapolis families — we want to hear from you.Application ProcessInterested candidates should apply online through the Matchbook Learning careers page: Matchbook Learning CareersMatchbook Learning is an Equal Opportunity Employer committed to fostering a diverse, inclusive, and welcoming workplace for all staff and students. We encourage applicants from all backgrounds and experiences to apply.Powered by JazzHRDy8HGbzDMb