Office Administrator/Receptionist (Nelson)

Training to commence: Early June Hours: Monday to Friday, 9:00 AM – 3:00 PM Wage: $25 per hour Michelle Ling Denturist Inc., operating as Kootenay SmiLing Denture Clinic, opened in January 2025 and is a small, family-run denture practice located on Baker Street in Nelson. Position Overview This role supports the daily operations of the clinic, combining front-desk reception, patient coordination, administrative support, and light bookkeeping. You will play an key part in ensuring the office runs smoothly and patients feel welcomed and well cared for. Key Responsibilities Front-desk reception and patient communication (phone, email, in person) Appointment scheduling and follow-ups using DomX software Organization and maintenance of electronic and paper patient records Insurance pre-authorizations, claims, and payment processing Basic bookkeeping and office accounting using QuickBooks Payroll processing and creditor payments General office upkeep and cleanliness Management of office and clinical supplies Support with light clinical and laboratory tasks as trained Ideal Experience & Skills Previous experience in reception or administrative roles (dental or medical experience an asset) Basic accounting or bookkeeping experience preferred Comfortable with computers and office software (Microsoft Office, cloud-based filing) Strong organization, communication, and time-management skills Reliable, detail-oriented, and professional Willingness to learn and take initiative in a growing practice What We Offer Consistent weekday hours with no evenings or weekends Long-term, stable position in a growing practice A supportive, small-team work environment On-the-job training and skill development Clinic closures for two weeks in the summer and two weeks at Christmas J-18808-Ljbffr