Senior Loan Counselor
A company is looking for a Senior Loan Counselor who is responsible for managing delinquent loans and providing borrower counseling.
Key ResponsibilitiesContact delinquent customers to collect payments and reestablish payment patterns
Negotiate payment schedules to prevent foreclosure and approve short-term repayment plans
Maintain compliance with regulatory requirements and assist borrowers with financial packagesRequired Qualifications, Training, and EducationHigh school diploma or equivalent required
Previous experience in mortgage loan servicing desired
Previous experience in collections and/or default servicing desired
Prior experience in loan counseling with MSP required